Uae - Head of Customer Experience (Cx)

Company DescriptionCNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital...

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure,...

*****BUSINESS DEVELOPMENT Design and implement the CX sector strategy ensuring financial performance delivered in line with budget requirements Lead and drive new business development; entire sales cycle from opportunity identification and prospecting to deal close Lead, design, coordinate and deliver winning proposals (responding to RFIs/RFQs/RFPs) and...

Customer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...

Customer Experience (CX) Consultant | e& enterprise Cloud DubaiAt e& enterprise, we play a leading role in customer cloud transformation in the UAE. With our multi-cloud solutions, we enable our customers to get business results faster and mitigate risk by leveraging the right cloud platform and the right cloud services to run, manage and grow their...

CX Director Jobs in Dubai UAE 2023 | Aramex CareersFor More Top Organization Jobs Click HereDescription:We are looking for an exceptional, experienced CX Director who will supervise and oversee the strategy, planning, and execution of the organization's overall customer experience goals. This includes liaising with other department heads to ensure all other...

1- Senior CX DesignerJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Develop a strong understanding of all SMBU projects and business priorities.Understands advanced trends and scenario thinking to drive innovative concept proposition.Works closely with the SMBU CX Head to align project priorities, design strategies, and pillars of success.Drives...

Manage central CX feedback loop Analyze customer feedback and provide actionable insights to improve customer experienceCollaborate with cross-functional teams to design and execute customer experience projectsSupport CX Champions in each NEOM sector, region, or corporate functions in prioritizing and implementing initiatives to improve CXSupport Central CX...

Senior Director Retail Customer ExperienceThe role holder will be accountable for defining, implementing and overseeing the execution of the Retail Customer Experience Transformation strategy on behalf of the Retail Business, reporting to the Group Head of Customer Experience.The role supports the Bank's CX Transformation Programme that aims to be one of the...

Manage central CX feedbackloopAnalyze customer feedback and provideactionable insights to improve customerexperienceCollaborate with cross-functionalteams to design and execute customer experienceprojectsSupport CX Champions in each NEOMsector, region, or corporate functions in prioritizing andimplementing initiatives to improve CXSupportCentral CX team in...

Specialist Customer Experience Jobs in Dubai UAE 2023 | TalabatFor More Top Organization Jobs Click HereDescription:Customer Experience Uncover potential CX opportunities and existing customer frictions that have impactful business outcomes using existing customer feedback, research, and other service design methodologies:/Job Responsibilities:Co-create with...

1- CX Design & Project ManagerJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Plan and execute of cross-functional end-to-end projects to redesign customer journeys.Use research, data, and best-practices to form and validate your solutionsCreate journey maps, service design bluprints and prototypes to solve challenging CX problemsObjectively evaluate...

Real Estate Job in Dubai | Customer Experience (CX) Consultant | Provident Estate Customer Experience (CX) Consultant Dubai, UAE Role Summary:As a CX Consultant at Provident, you will be a key part of the Operations Department of the company, contacting potential or existing customers to inform them about our products and services using scripts or...

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best. Your potential is waiting; why are you?What is the role about? Supports strategic customers to identify, understand, and address business problems through interpersonal...

The job posting is outdated and position may be filled Partner and lead with sales team across all stages of the sales cycle to articulate the business value of SaaS - CX SolutionLeverage industry knowledge to recommend relevant and innovative solutions that support your customers' desired outcomes and ensuring customer satisfaction.Ensure customers' key...

1- CX Manager – Central TeamJob: Full TimeLocation: Dubai, UAEDescription:Our CX Manager will create satisfying and compelling experiences for our customers, with a focus on reshaping the customer experience to maximize conversions. Our CX Manager must have an expert understanding of touchpoints across the entire customer journey and elevate in-store...

Digitas is The Connected Marketing Agency, committed to helping brands better connect with people throughTruth. Connection. Wonder.With diverse expertise in data, strategy, creative, media and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Curious and...

Were Hiring Job Title: Oracle CX CRM Technical Location:Dubai Skills Required:Oracle CX Sales and Service Cloud Groovy Scripting VBCS ICS Components CPQ Knowledge (Advantage)Job Description:Join our team as an Oracle CX CRM Technical expert Youll be responsible for developing custom objects workflows and integrations in Oracle CX SAAS. If you have a knack...

CX Supervisor Jobs in Dubai | AW Rostamani Careers DubaiPosition: CX SupervisorHandling, overseeing, and assessing customer service activities and providing services as per company standards.Prepare a strategy to optimize every touch point within the customer journey.Managing customer's communications telephonic calls, emails, and chats as per company...

Project descriptionReputed bank in UAE is urgently looking for a resource to support for CX leads in Retail bankingResponsibilities Able to produce and exercise rigorous test procedures and recognize errors Ensure all journey designs are customer centric and respond to client feedback and needs Undertake and present user experience research to feed...