Luxury Concierge

3 months ago


Dubai, United Arab Emirates Splash Software LLC Full time

**Key Responsibilities**:

- Provide personalized concierge services to a discerning clientele, ensuring that all requests are handled with discretion and efficiency.
- Arrange exclusive reservations, VIP event access, luxury travel accommodations, and bespoke experiences tailored to clients' preferences.
- Develop and maintain strong relationships with high-end service providers, including hotels, restaurants, private jet charters, and event organizers.
- Anticipate clients' needs and proactively offer suggestions to enhance their experience.
- Handle confidential information with the utmost discretion and integrity.
- Manage multiple client requests simultaneously, ensuring timely and accurate completion of all tasks.
- Coordinate with other departments to deliver seamless service and exceed client expectations.
- Stay updated on luxury trends, new openings, and exclusive events to provide clients with the latest information and recommendations.

**Qualifications**:

- Proven experience as a Luxury Concierge or in a similar high-touch customer service role.
- In-depth knowledge of luxury brands, services, and the needs of high-net-worth individuals.
- Exceptional organizational and multitasking skills.
- Excellent verbal and written communication skills; multilingual abilities are a plus.
- Strong network of contacts within the luxury industry.
- Ability to remain calm and composed under pressure while managing complex requests.
- A polished and professional appearance and demeanor.
- High level of discretion and confidentiality.

Pay: From AED15,000.00 per month


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