Head - Luxury Concierge

2 weeks ago


Dubai, United Arab Emirates Baroque Group Full time

We seek a Dynamic Concierge Manager for our Fast-Growing, Trendsetting EnterpriseAre you a highly skilled and experienced concierge manager with a passion for food, fashion, events, and staying on top of global trends? Look no further

As our Concierge Manager, you will play a pivotal role in creating unforgettable experiences for our discerning clientele. You will oversee our concierge services, where you will have the opportunity to showcase your exceptional management skills and expertise in food, fashion, and event coordination. Your ability to stay ahead of the curve and anticipate global trends will ensure that we consistently deliver cutting-edge services that exceed our clients' expectations.

**Responsibilities**:
1. Lead and manage a team of dedicated concierge staff, providing guidance, training, and support to elevate their performance and ensure exceptional service delivery.

2. Stay up to date with the latest food, fashion, and event trends, curating unique and personalized experiences for our clients that align with their preferences and interests.

3. Collaborate with internal departments and external vendors to secure exclusive access to premier events, fashion shows, and culinary experiences.

4. Develop and maintain strong relationships with key stakeholders, including high-profile clients, suppliers, and service providers, to ensure seamless execution of services.

5. Continuously asses and refine our concierge offerings to adapt to changing client demands and market trends, ensuring our services remain unparalleled in the industry.

6. Utilize your exceptional communication and interpersonal skills to effectively interact with clients, understanding their needs and preferences, and translating those into bespoke experiences that leave a lasting impression.

7. Implement innovative strategies to enhance the efficiency of our concierge operations, optimizing resource allocation, streamlining processes, and improving overall customer satisfaction.

8. Regularly analyze performance metrics and feedback to identify areas of improvement and address any challenges, taking a proactive approach to maintaining the highest quality of service.

9. Lead by example, demonstrating a strong work ethic, professionalism, and dedication to the company's vision, fostering a positive and collaborative work environment within the concierge team.

10. Participate in strategic planning and contribute to the development of new service offerings that align with the company's growth objectives and the evolving preferences of our clientele.

**Job Types**: Full-time, Permanent


  • Head Concierge

    3 days ago


    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its...

  • Head Concierge

    2 months ago


    Dubai, United Arab Emirates Baroque Group Full time

    **Job Responsibilities are**: - Manage the concierge team, plan for the smooth operation of the desk and ensure that all requests are handled in a timely, efficient and professional manner - Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services. -...

  • Head Concierge

    2 days ago


    Dubai, United Arab Emirates Baroque Group Full time

    **Job Responsibilities are**: - Manage the concierge team, plan for the smooth operation of the desk and ensure that all requests are handled in a timely, efficient and professional manner - Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services. -...

  • Head Concierge

    1 week ago


    Dubai, Dubai, United Arab Emirates Baroque Group Full time

    Job Responsibilities are: Manage the concierge team, plan for the smooth operation of the desk and ensure that all requests are handled in a timely, efficient and professional manner Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services. Personify the...


  • Dubai, United Arab Emirates Azya Consulting FZ LLE Full time

    **Job Responsibilities are**: - Process important queries and manage customer expectations in a polite and friendly manner - Keep track of frequent clients and create a tailored experience based on their personal needs - Must be well aware with luxury brands and items - Must be well aware with restaurants, tourist spots, and boutique hotels worldwide -...


  • Dubai, United Arab Emirates Voya lifestyle Concierge Full time

    Voya Lifestyle Concierge Services need experience luxury drivers to join our fleet of luxury vehicles as a chauffeur and working in a friendly environment with great colleagues and nice clients. Be part of our team of drivers dedicated to delivering unparalleled luxury transportation experiences. We offer Salary + Commission package between 4000 dirhams...

  • Head Concierge

    3 weeks ago


    Dubai, United Arab Emirates Dorchester Collection Full time

    **Position Overview**: **Who we are**: **Our Hotels **:We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will...

  • Concierge

    3 weeks ago


    Dubai, United Arab Emirates Recruit for Africa Full time

    **Concierge | Dubai | Luxury Hotel**: We are looking for an experienced **CONCIERGE** to join this well-established luxury hotel located in Dubai. **Key Focus Areas**: - Check bookings and ensure that all information is captured and arranged for - Make arrangements to cater for the guests specific needs during the course of guests stay - Conduct pre-room...

  • Deputy Head Concierge

    4 weeks ago


    Dubai, United Arab Emirates Dorchester Collection Full time

    **Position Overview**: **Who we are**: **Our Hotels **:We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will...


  • dubai, United Arab Emirates Arabiandiaries Full time

    Unlock Ultimate Luxury: Your Guide to Concierge Services in DubaiEditorFebruary 15, 2024 Share This :Dubai, the epitome of opulence and extravagance, is a city that thrives on offering unparalleled luxury experiences to its visitors. At the heart of this luxury lifestyle lies the impeccable concierge services that cater to the every whim and desire of...


  • Dubai, Dubai, United Arab Emirates Arabiandiaries Full time

    Unlock Ultimate Luxury: Your Guide to Concierge Services in DubaiEditorFebruary 15, 2024 Share This :Dubai, the epitome of opulence and extravagance, is a city that thrives on offering unparalleled luxury experiences to its visitors. At the heart of this luxury lifestyle lies the impeccable concierge services that cater to the every whim and desire of...


  • Dubai, Dubai, United Arab Emirates Arabiandiaries Full time

    Unlock Ultimate Luxury: Your Guide to Concierge Services in DubaiEditorFebruary 15, 2024 Share This : Dubai, the epitome of opulence and extravagance, is a city that thrives on offering unparalleled luxury experiences to its visitors. At the heart of this luxury lifestyle lies the impeccable concierge services that cater to the every whim and desire of...

  • Concierge Supervisor

    1 month ago


    dubai, United Arab Emirates AccorHotel Full time

    Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe...

  • Concierge

    1 week ago


    Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    What you'll do You'll love what you do and take pride in delighting our guests: You will be responsible for supporting the Concierge Team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business...

  • Concierge

    1 week ago


    Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    What you'll doYou'll love what you do and take pride in delighting our guests: You will be responsible for supporting the Concierge Team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and business...

  • Concierge

    2 weeks ago


    Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    What you'll doYou’ll love what you do and take pride in delighting our guests: You will be responsible for supporting the Concierge Team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as driving key hotel projects in support of our strategic priorities and...

  • Concierge Supervisor

    2 weeks ago


    Dubai, United Arab Emirates BANYAN TREE Full time

    **Company Description** Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10...

  • Concierge Supervisor

    2 weeks ago


    Dubai, United Arab Emirates Banyan Tree Full time

    SummaryJob DescriptionA Concierge Supervisor plays a vital role in ensuring the success of a guest's stay by creating memorable experiences and lasting impressions. This role requires a genuine affinity for people and a collaborative approach to working with guests and fellow team members. Through a proactive and intuitive service style, the Concierge...


  • Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, includingthe...

  • Concierge Team

    2 weeks ago


    Dubai, United Arab Emirates Recruit for Africa Full time

    **Concierge Team | Dubai | New Opening Ultra Luxury Hotel**: We are looking for a **CONCIERGE TEAM** to join a new opening, ultra-luxury hotel in Dubai. Our client is one of the most seek employers in the UAE in the hospitality industry. Their hotels are an architecture pieces of art with Food and Beverage Departments often featured in Michelin and Gault et...