Receptionist with Experience in Aesthetic Clinic
4 months ago
Ontime Group is seeking a friendly and experienced Receptionist with a background in working at an aesthetic clinic. As a Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and administrative support.
**Responsibilities**:
- Welcome and greet clients in a warm and professional manner
- Answer phone calls, schedule appointments, and manage the clinic's calendar
- Provide accurate information about the services and procedures offered
- Assist with client check-ins, fill out necessary forms, and update client records
- Ensure the reception area and waiting room are clean and organized
- Handle billing, payment processing, and insurance verification when necessary
- Coordinate with the clinic team to ensure smooth patient flow and appointments
- Handle client inquiries and concerns with professionalism and empathy
**Requirements**:
- Proven work experience as a Receptionist in an aesthetic clinic (mandatory)
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Experience with appointment scheduling and calendar management
- Attention to detail and excellent organizational skills
- Proficient in using computer software and electronic medical records systems
- Ability to maintain a professional and friendly demeanor at all times
- Fluency in English, additional languages are a plus
**Benefits**
Salary + Benefits
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