Receptionist with Experience in Aesthetic
3 months ago
Ontime Group is looking for a detail-oriented and professional Receptionist with experience in aesthetic or dermatology clinics to join our team. In this role, you will be the first point of contact for our clients, ensuring a warm and welcoming environment while providing exemplary customer service and administrative support.
**Responsibilities**:
- Greet and welcome clients in a friendly and courteous manner
- Manage phone calls, schedule appointments, and maintain the clinic’s calendar
- Provide clients with accurate information about services, procedures, and products offered
- Assist with the check-in process, including filling out necessary forms and updating client records
- Ensure the reception area and waiting room are clean, organized, and inviting
- Handle billing, payment processing, and insurance verification as needed
- Collaborate with the clinic team to ensure a smooth patient experience
- Address client inquiries and concerns with professionalism and empathy
**Requirements**:
- Proven experience as a Receptionist in an aesthetic or dermatology clinic
- Exceptional communication and interpersonal skills
- Strong customer service orientation with the ability to handle inquiries professionally
- Experience with appointment scheduling and managing clinic calendars
- Proficient in computer software and electronic medical records systems
- Excellent organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Professional appearance and a friendly demeanor
- Fluency in English; knowledge of additional languages is a plus
**Benefits**
Salary + Benefits
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