Receptionist with Aesthetic Clinic Experience
2 weeks ago
Ontime Group is seeking a dedicated Receptionist with experience in an aesthetic clinic to join our vibrant team. In this essential role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring smooth administrative operations.
**Responsibilities**:
- Welcome and greet clients in a friendly, professional manner
- Manage incoming calls, schedule appointments, and maintain the clinic's calendar
- Provide information about aesthetic services and procedures to clients
- Assist with client check-ins, complete necessary forms, and update client records
- Ensure the reception area is clean, organized, and inviting
- Handle billing inquiries, payment processing, and assist with insurance verification
- Coordinate with clinic staff to optimize patient flow and enhance the client experience
- Address any client inquiries and concerns with professionalism and care
**Requirements**:
- Previous experience as a Receptionist in an aesthetic clinic is required
- Excellent verbal and written communication skills
- Strong customer service orientation with a friendly demeanor
- Experience with appointment scheduling and calendar management
- Proficient in computer software and electronic medical records systems
- High level of attention to detail and organizational skills
- Ability to multitask and effectively manage a busy reception area
- Professional appearance and attitude
- Fluency in English; additional languages are a plus
**Benefits**
Salary + Benefits
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