Distribution Manager
3 days ago
**Distribution Coordinator**
Operational Activities
- Plan, manage and process customer orders and co-ordinate timely deliveries to customers on a daily basis.
- Maintain up-to-date record of all the firm orders entered in the portal by the customers
- Provide stock report every month to Marketing Team
- In cases of short shelf life supply, ensure that approvals/acceptance from customers are in place before any packin
- Address customer complaints and resolve issue in a timely manne
- Assure sufficient outbound supply availability in close collaboration with the LSP and Commercial. Coordinate closely with demand team in cases of stock issues and shortages
- Share all relevant shipping documents to customer to ensure smooth clearance of shipments 24-48hrs before shipment arrival
- Follow up for pre shipment requirement (For e.g.: Letter of Credits / Import permits) with customers to ensure that the documents are available in advance of the agreed dispatch month
- Coordinate closely with LSP in order to ensure order cut-offs are met, inspections/loadings are conducted & transportation is booked and orders are dispatched in the agreed time and monthly sales targets are me
- Manage day to day activities (Complaints, Returns, Expediting ) with all relevant stakeholde
- Co-ordinating with site team to ensure that the customer orders are allocated & packed as per lead time
- Flag low inventory level to DP & MCAM in advance, to take possible corrective action
- Coordinate with Commercial regarding stock management and decide on course of action for non-conforming batches on monthly basis
- Act as the single point of contact between the sites and the Marketing Company (Commercial) on logistics issues (post order entry)
- Ensure SLA's and RACI's with relevant stakeholders are in place
- Address short shelf-life issues and drive liquidation plan with the Marketing Company and customers
- Provide timely response to all customer queries, requests and complaints related to orders
**Job Types**: Full-time, Contract
Contract length: 9 months
**Salary**: AED7,000.00 - AED10,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- SAP: 3 years (preferred)
- Excel: 2 years (preferred)
- pharmaceutical industry: 3 years (preferred)
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