Aftersales Service Reception Supervisor
5 months ago
**Job Purpose**:
To contribute to the success of their team and the organization in achieving the vision of the division and Geely by contributing to expanding the customer network.
**Key Responsibilities**:
- Smooth functioning & organization of the workshop procedures & developing its turnover & profitability.
- Making a daily target/actual comparison to check turnover.
- Maximum utilization of workshop capacity, manpower and repair quality.
- Apprentice training & coordinating on-job training with the training manager.
- Ensure proper communication between service reception staff & workshop through the
- right details.
- Preventing accidents in the workshop.
- Ensuring the work quality based on QMA guidelines for repair quality.
- Following the QMA and GEELY procedures & guidelines.
- Working flexible hours depending on the workload.
- Ensuring that all work descriptions and checking are completed correctly on the rear of the jobcard before vehicle testing.
- Handling customer complaints and ensuring corrective action has been taken.
- Focus on quality of customer service & regular follow-up.
- Communicate professionally with customers at all times before, during & after the sale.
- Drive the department’s business through superior customer service and providing updated product information.
- Communicate and meet with customers regularly with regard to promoting GEELY Brand.
- Develop and maintain customers relations and ensure customer business growth.
- Conduct team leader meetings (at least once a week) including attendance sheets & points discussed.
- Maintain the highest levels of GEELY product knowledge & competitive products, personal development& integrity, quality standards and business ethics.
- Takes the initiative, and suggests and develops plans to maximize utilization and increase productivity and efficiency.
- Minimum 2-3 years work experience as a Workshop Supervisor with Multi-brands or a Dealership.
- Strong leadership and communication skills
- Sound Technical knowledge of Workshop operations
- A valid UAE driving license will be an added advantage
**Job Types**: Full-time, Permanent
Pay: AED10,000.00 - AED12,000.00 per month
Application Question(s):
- Do you have experience using CDK Autoline?
**Experience**:
- Reception Manager in Aftersales: 1 year (preferred)
**Location**:
- Abu Dhabi (preferred)
-
Aftersales Service Reception Supervisor
5 months ago
Abu Dhabi, United Arab Emirates GEELY Full time**Job Purpose**: To contribute to the success of their team and the organization in achieving the vision of the division and Geely by contributing to expanding the customer network. **Key Responsibilities**: - Smooth functioning & organization of the workshop procedures & developing its turnover & profitability. - Making a daily target/actual comparison to...
-
Aftersales Service Reception Supervisor
4 months ago
Abu Dhabi, United Arab Emirates GEELY Full time**Job Purpose**: To contribute to the success of their team and the organization in achieving the vision of the division and Geely by contributing to expanding the customer network. **Key Responsibilities**: - Smooth functioning & organization of the workshop procedures & developing its turnover & profitability. - Making a daily target/actual comparison to...
-
Reception Supervisor
2 weeks ago
Abu Dhabi, United Arab Emirates HARMONY MEDICAL CENTER Full timeOur company is growing rapidly and is looking to fill the role of Reception Supervisor. Please review the list of responsibilities and qualifications. Job Responsibilities: - Act as a first point of contact to welcome all patients and visitors. - Ensure consistent high standards of customer service. - Develop and oversee processes and procedures in the...
-
Reception/patients Relations Supervisor
6 months ago
Abu Dhabi, United Arab Emirates Ciconia Recovery healthcare investments llc Full timeCounseling Center is currently seeking a highly motivated and skilled individual Arabic speaker to join our team as a Reception/Patient Relations Supervisor. This is a key role that combines administrative tasks with a focus on providing exceptional customer service and fostering positive relationships with our clients. If you are passionate about supporting...
-
Automotive Workshop Supervisor
2 weeks ago
Abu Dhabi, United Arab Emirates Automotive workshop supervisor Full time**Diamond Bright Car Care, the leading Auto repair center in Mussafah, Abu Dhabi is looking for a Workshop Supervisor.** The job responsibilities are as follows: - Manage a team of technicians to perform auto services and repairs efficiently. - Provide technical assistance to the technical team in various areas, including but not limited to Auto Diagnosis,...
-
Manager Service Reception
7 months ago
Abu Dhabi, United Arab Emirates Al Fahim Group Full timeOversee and monitor the entire operations to receive, follow up and delivery of customer vehicles to ensure the after sales service is carried out to set company policies and procedures. **Experience Required**: 6 - 7 years of minimum experience in customer care within automotive work shop environment/ 2 years of minimum experience as a Manager Service...
-
Mclaren Service Advisor
2 weeks ago
Abu Dhabi, United Arab Emirates United Al Saqer Group Full time**We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars.** **Main objectives of the role** -...
-
Body Shop Reception Supervisor
5 months ago
Abu Dhabi, United Arab Emirates AGMC Full time**Job Purpose**: To contribute to the success of their team and the organization in achieving the vision of the division and Geely by contributing to expanding the customer network. **Key Responsibilities**: - Smooth functioning & organization of the workshop procedures & developing its turnover & profitability. - Making a daily target/actual comparison to...
-
Valet Services Supervisor
7 months ago
Abu Dhabi, United Arab Emirates International Market Group for General Services Full time**Job Title**: Valet Parking Services Supervisor **Job Summary**: The Valet Parking Services Supervisor oversees the daily operations of the valet parking service, ensuring smooth and efficient operations while maintaining high levels of customer satisfaction. This role involves supervising valet attendants, coordinating parking services, managing customer...
-
Supervisor Reception
7 months ago
Abu Dhabi, United Arab Emirates Al Fahim Group Full timeSupervise reception team in terms of building rapport with customers from managing the receipt, delivery and follow up on customer vehicles while adhering to the set company policies and procedures. Liaise between customers and workshop team to efficiently deliver services on time. **Experience Required**: 5 - 6 years of minimum experience as service...
-
Service Reception Manager
7 months ago
Abu Dhabi, United Arab Emirates Talent Pal Full time**Job Purpose**: To lead the service function for the brand, develop and implement plans and programmes to achieve service targets in terms of revenue, quality and effective customer service. **Roles & Responsibilities**: - Receive customers in a professional manner providing them with accurate and timely information on their service needs. - Accurately...
-
National service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Service Reception Manager
7 months ago
Abu Dhabi, United Arab Emirates Al Tayer Group Full time**Job Purpose**: To lead the Bodyshop Service Reception function for all brands/franchise owned by the company, develop and implement plans and programs to achieve service targets in terms of revenue, quality and effective customer service. **Roles & Responsibilities**: - Receive customers in a professional manner providing them with accurate and timely...
-
Service Advisor
7 months ago
Abu Dhabi, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Receptionist Customer Service
7 months ago
Abu Dhabi, United Arab Emirates ONEROAD Auto Service Center Full timeYour job responsibilities are including the duties as below but not limited to these points: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material...
-
En - Reception Agent
7 months ago
Abu Dhabi, United Arab Emirates GRAND MERCURE Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Sales Reception
7 months ago
Abu Dhabi, United Arab Emirates Plus UAE Full timeReceptionist cum Sales We are currently seeking a versatile and customer-focused individual to join our team as a Receptionist cum Sales professional. This role combines the responsibilities of a receptionist with an opportunity to contribute to our sales efforts. **Key Responsibilities**: - **Receptionist Duties**:Greet and assist visitors in a friendly...
-
Service Administrator- Automotive Experience
7 months ago
Abu Dhabi, United Arab Emirates Al Masaood Group Full timeWe are currently hiring for aService Administrator for our subsidiary based in Abu Dhabi. - Ensure field service and workshop job processing (quotations, purchase orders, invoicing, IFRS15 revenue recognition, credit notes, good receipt notes) are completed accurately and efficiently. - All invoices to be checked with Service Manager and/or Supervisor prior...
-
Soft Service Supervisor
4 months ago
Abu Dhabi, United Arab Emirates IFM Facilities Management LLC Full timeOur company is looking for Soft Service Supervisor or Senior Supervisor for VIP Services. We are looking for with soft services background and _**preferably single Male. **_ Pay: AED4,000.00 - AED5,000.00 per month
-
Reception Guest Services Agent
7 months ago
Abu Dhabi, United Arab Emirates Premier Inn Hotels Full timeLooking for a great place to work? Want to be appreciated for what you do and have a work life balance? Are you looking for a place to grow and develop your career? This may be the place for you! Your passion and energy will be infection as you welcoming our guests and support them through their check in and check out procedure. Your natural down to earth...