Customer Service Executive

6 months ago


Dubai, United Arab Emirates SKD Full time

We are a catering company based out of Dubai and urgently looking for a Front Office Executive (Malayalam Speaking) to work at one of our takeaway outlets.Who is in charge of processing customer orders, handling cash transactions, and ensuring excellent customer service.

Key Responsibilities:

- Greet customers in a friendly and welcoming manner.
- Assist customers in selecting menu items and provide information about special promotions or deals.
- Accurately and efficiently process customer orders, ensuring accuracy in taking food items, quantities, and any special requests.
- Operate the cash register and POS system to process orders and cash transactions accurately.
- Coordinate with kitchen staff to ensure timely preparation and delivery of customer orders.
- Assemble food items accurately according to customer requests and quality standards.
- Package food orders for takeout and ensure they are complete and presented neatly.
- Serve food orders to customers at the counter or through drive-thru windows.
- Maintain cleanliness and tidiness at the cashier counter, including wiping surfaces, organizing condiments, and restocking supplies.
- Ensure work area and dining area are clean and presentable for customers.
- Adhere to company policies and procedures regarding cleanliness, uniform, and personal hygiene.
- Communicate effectively with team members to relay customer orders, special requests, and changes.
- Work cooperatively with colleagues to handle busy periods and maintain a positive work environment.

Qualifications and Requirements:

- High school diploma or equivalent.
- Previous experience as a cashier or customer service or receptionist role in restaurant or food outlet is preferred.

**Salary**: AED1,400.00 - AED1,500.00 per month with free food and accommodation

**Experience**:

- Cashier or customer service: 1 year (required)

**Salary**: From AED1,400.00 per month

**Salary**: AED1,200.00 - AED1,600.00 per month

Ability to commute/relocate:

- Al Quoz: Reliably commute or planning to relocate before starting work (required)



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