Cafe Manager
6 months ago
Key Responsibilities:
Team Leadership:
Lead and motivate the cafe team to deliver high quality service and uphold company standards.
Schedule and organize staff shifts ensuring optimal coverage during peak hours.
Provide training to new team members and conduct regular performance assessments.
Operational Excellence:
Oversee daily cafe operations including opening and closing procedures.
Monitor inventory levels and place orders as needed to maintain stock.
Ensure compliance with health and safety regulations and hygiene standards.
Customer Service:
Interact with customers to ensure a positive experience and address any concerns.
Implement strategies to enhance customer satisfaction and loyalty.
Encourage upselling and suggestive selling to maximize revenue.
Quality Control:
Maintain the highest standards of product quality presentation and consistency.
Conduct regular checks on equipment and report any maintenance issues.
Collaborate with the kitchen team to ensure seamless coordination between front and back of house operations.
Qualifications: Minimumof 5 years of supervisory experience in a cafe or similar food and beverage establishment in the UAE.
Proven ability to lead and manage a team effectively.
Strong organizational and multitasking skills.
Excellent interpersonal and communication skills. Knowledge of health and safety regulations in the UAE.
Familiarity with inventory management and order placement.
**Salary**: AED3,000.00 - AED7,000.00 per month
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