Cafe Manager

3 months ago


Dubai, United Arab Emirates The Pink Tribe Recruitment Co. Full time

**Key Responsibilities**:

- **Operations Management**:

- Oversee the day-to-day operations of the cafe.
- Ensure compliance with health and safety regulations.
- Manage inventory, order supplies, and maintain stock levels.
- Optimize workflows to ensure efficiency and customer satisfaction.
- **Customer Service**:

- Provide excellent customer service and resolve any customer complaints or issues promptly.
- Foster a welcoming and friendly environment for all customers.
- Address customer feedback and implement improvements.
- **Staff Management**:

- Recruit, train, and supervise cafe staff.
- Schedule staff shifts and manage payroll.
- Conduct performance evaluations and provide ongoing training and development.
- Promote teamwork and maintain a positive work environment.
- **Financial Management**:

- Monitor daily financial transactions and maintain accurate records.
- Prepare and manage budgets.
- Analyze financial reports and identify areas for cost reduction and profit improvement.
- **Marketing and Promotions**:

- Develop and implement marketing strategies to attract and retain customers.
- Organize and promote special events, offers, and promotions.
- Manage social media accounts and online presence.

**Qualifications**:

- Proven experience as a Cafe Manager or in a similar role.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Proficient in financial management and budgeting.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Familiarity with point-of-sale systems and inventory management software.
- Flexibility to work various shifts, including weekends and holidays.

**Preferred Qualifications**:

- Degree in Hospitality Management or a related field.
- Barista training and experience.
- Knowledge of health and safety regulations in the food service industry.

**Benefits**:

- Competitive salary.
- Health insurance.
- Employee discounts.
- Opportunities for professional development and growth

Pay: AED4,000.00 - AED4,500.00 per month


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