Customer Service Executive with Logistics

4 months ago


Dubai, United Arab Emirates Al Riyady Full time

We are looking for an experienced **Customer service executive for a logistics & freight forwarding **company based in Dubai world center (DWC near AL Maktoum Airport).

Ideal hire must have experience 1-2 years in **logistics & freight forwarding setup in UAE.**

**responsibilities**

1. Promote excellent customer service and ensure satisfaction is delivered consistently.

2. Complete bookings with carriers and submission of shipping instructions with great accuracy

3. Build a strong relationship with customer in terms of high confidence level

4. Communicate and follow-up with customer on the status of their shipments or deliveries.

5. Understand individual customer’s processes and Key Performance Indicators (KPIs).

**Qualifications**:
1. Positive attitude, Detail-oriented, organized, and able to prioritize tasks.

2. Good interpersonal, communication and analytical skills.

3. Able to work as a team player, pro-active, self-motivated and high sense of responsibility.

4. Knowledge in land/air & ocean shipments is a MUST.

**Salary**: AED3,000.00 - AED4,000.00 per month

Application Question(s):

- 1- you are willing to work in logistics & freight forwarding company setup based in DWC (al Maktoum airport area)?

2- you can join on an immediate basis?
- 1-what is your current visa status, expiry date of visa & location in UAE?

**Experience**:

- Logistics & frieght forwarding: 2 years (preferred)


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