Customer Service Executive with Logistics

7 months ago


Dubai, United Arab Emirates Al Riyady Full time

We are looking for a **Customer Services Executive with experience in Freight forwarding & logistics in UAE.**

**Duties & responsibilities**:

- Promote excellent customer service and ensure satisfaction is delivered consistently.
- Complete bookings with carriers and submission of shipping instructions with great accuracy
- Build a strong relationship with customer in terms of high confidence level
- Communicate and follow-up with customer on the status of their shipments or deliveries.
- Understand individual customer’s processes and Key Performance Indicators (KPIs).

**Qualifications**:

- Good interpersonal, communication and analytical skills.
- **Minimum 1-2 years of experience in UAE in frieght forwarding company setup.**
- Able to work as a team player, pro-active, self-motivated and high sense of responsibility.
- Ability to work independently and under pressure in a fast moving environment.

**Salary**: AED3,500.00 - AED5,000.00 per month

Application Question(s):

- 1- you are willing to work in DWC (near Al Maktoum International Airport) location?

2- You can join work on an Immediate basis?

**Experience**:

- Customer services executive: 2 years (preferred)



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