Application Management Support Manager

1 week ago


Abu Dhabi, United Arab Emirates Etihad Airways Full time

Manager a hybrid team of application SMEs (including captive resources) and technical engineers, responsible for system service improvements, system upgrades & incident resolutions to deliver the highest levels of customer satisfaction within agreed SLA's

Facilitate application support function to provide outstanding technical support, availability, change, capacity & release management

Manage the application subject matter experts (internal & captive resources) and technical support engineers

Monitors and manages performance of the applications & support activity including the effectiveness & actions to remedy deficiencies.

Develop, manage, maintain and periodically update technical documentations and operating procedures

Consistently meet and exceed OLAs, SLAs and KPIs



  • abu dhabi, United Arab Emirates Etihad Airways Full time

    Manager a hybrid team of application SMEs (including captive resources) and technical engineers, responsible for system service improvements, system upgrades & incident resolutions to deliver the highest levels of customer satisfaction within agreed SLA'sFacilitate application support function to provide outstanding technical support, availability, change,...


  • abu dhabi, United Arab Emirates Miral Experiences Full time

    Supporting the user community which also includes scheduled training on applications to the user communityResponsible for application testing and driving UAT sessions for Maximo and KronosReviews current status of system applications and prepares recommendations for systems improvementsPerforms system administration activities, which includes coordinating...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Experiences Full time

    Supporting the user community which also includes scheduled training on applications to the user communityResponsible for application testing and driving UAT sessions for Maximo and KronosReviews current status of system applications and prepares recommendations for systems improvementsPerforms system administration activities, which includes coordinating...


  • abu dhabi, United Arab Emirates SUPPORT PARENTSGISP Full time

    National Petroleum Construction Company(NPCC) is presently recruiting suitably qualified and experienced candidate for role of aOffshoreSupportManagerinAbu Dhabi.Job Duties of Offshore Support ManagerDevelop manpower planning budget/reports for projects and ensure they align with overall annual business plan.Prepare budget for software and new technology...


  • abu dhabi, United Arab Emirates Al Forsan International Sports Resort Full time

    Position: Application Technical Support (IT)Job location: Abu DhabiRole overview:Report directly to the IT Manager, Application Technical Support, is responsible to customize and support companies business applications and web applications for all Al Forsan entities.Duties & Responsibilities· Providing L2 support services software for an organization’s...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Al Forsan International Sports Resort Full time

    Position: Application Technical Support (IT)Job location: Abu DhabiRole overview:Report directly to the IT Manager, Application Technical Support, is responsible to customize and support companies business applications and web applications for all Al Forsan entities.Duties & Responsibilities· Providing L2 support services software for an organization's...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Precision Hire Solution Full time

    Position: Application Technical Support (IT)Job location: Abu DhabiRole overview:Report directly to the IT Manager Application Technical Support is responsible to customize and support companies business applications and web applications for all Al Forsan entities.Duties & Responsibilities Providing L2 support services software for an organizations employees...


  • Abu Dhabi, United Arab Emirates Derby Group of Companies Full time

    **Previous experience required**: Minimum 7-10 Years in banking (7 years in GTB / Risk Management Products and Intellect Cash Management & SAS Applications Implementation and Support) **Job Responsibility**: - Production support for Intellect iGTB, CBX, LMS, CnR, PPPP, ARX, FTS covering mobile, web portal, Norbloc blockchain, EFMS. - Develop MIS reports...

  • Bid Manager

    2 weeks ago


    abu dhabi, United Arab Emirates Bid Manager Full time

    The job posting is outdated and position may be filledBid managers areresponsible for creating and overseeing a bid – a detailed, costed, persuasive proposal – on behalf of one organisation to gain a business contract or offer of work from another. A bid manager's role is to ensure that bids are successful at a price at which their organisation can make...


  • abu dhabi, United Arab Emirates Dautom Full time

    Client Introduction:In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Job Purpose:Provide intermediate technical support to optimize performance and user...

  • Interface Manager

    3 weeks ago


    abu dhabi, United Arab Emirates Interface Manager Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsThe Interface Manager ismanaging the interfaces between the Motorways Project team and third parties. Building...


  • abu dhabi, United Arab Emirates PrecisionHire Solutions Full time

    Providing L2 support services software for an organization’s employees Technical Support for ERP-Dynamics 365 FO, CRM, POS systems Expertise in report development in ERP D365 system, BI report development, Power Platform, data export and import Proficient in Mobile app and web applications Technical experience in .NET, ADO.Net, X++, D365 workflow, Visual...


  • Abu Dhabi, United Arab Emirates PrecisionHire Solutions Full time

    Providing L2 support servicessoftware for an organization’semployeesTechnical Support for ERP-Dynamics365 FO, CRM, POS systemsExpertise in reportdevelopment in ERP D365 system, BI report development, PowerPlatform, data export and importProficient inMobile app and web applicationsTechnicalexperience in .NET, ADO.Net, X++, D365 workflow, Visual Studio,...


  • Abu Dhabi, United Arab Emirates PrecisionHire Solutions Full time

    Providing L2 support servicessoftware for an organization’semployeesTechnical Support for ERP-Dynamics365 FO, CRM, POS systemsExpertise in reportdevelopment in ERP D365 system, BI report development, PowerPlatform, data export and importProficient inMobile app and web applicationsTechnicalexperience in .NET, ADO.Net, X++, D365 workflow, Visual Studio,...


  • Abu Dhabi, United Arab Emirates Dautom Full time

    Client Introduction:In this role you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projectsJob Purpose: Provide intermediate technical support to optimize performance and...


  • Abu Dhabi, United Arab Emirates PrecisionHire Solutions Full time

    Providing L2 support services software for an organization’s employeesTechnical Support for ERP-Dynamics 365 FO, CRM, POS systemsExpertise in report development in ERP D365 system, BI report development, Power Platform, data export and importProficient in Mobile app and web applicationsTechnical experience in .NET, ADO.Net, X++, D365 workflow, Visual...


  • Abu Dhabi, United Arab Emirates PrecisionHire Solutions Full time

    Providing L2 support services software for an organization’s employeesTechnical Support for ERP-Dynamics 365 FO, CRM, POS systemsExpertise in report development in ERP D365 system, BI report development, Power Platform, data export and importProficient in Mobile app and web applicationsTechnical experience in .NET, ADO.Net, X++, D365 workflow, Visual...


  • Abu Dhabi, United Arab Emirates Avanza Solutions Full time

    Job Role: Application Support Analyst Education: Graduate, preferably CSE/IT Experience: 5-6 years Prior experience in Finn One Collections and CAS systems Location: Abu Dhabi Contract Duration: 8 Months Extendable Roles and Responsibilities: - Requirement gathering. - Business user assistance and support. - System Testing, Issues Closure, Production...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Precision Hire Solution Full time

    Position: Application TechnicalSupport (IT)Job location: AbuDhabiRoleoverview:Report directly to the ITManager Application Technical Support is responsible to customizeand support companies business applications and web applicationsfor all Al Forsan entities.Duties& Responsibilities ProvidingL2 support services software for an organizationsemployees...


  • Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Application Support Analyst **Role: Application Support Analyst** **Location: Abu Dhabi, UAE** **Role Purpose**: - Actively participate and provide inputs for the operational plan. - Ensures the implementation of the Business Plans using the best-fit optimum technology, in conjunction with Project Managers, Technical Resources, and Business Resources and...