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Application Support Analyst
2 weeks ago
Job Role: Application Support Analyst
Education: Graduate, preferably CSE/IT
Experience: 5-6 years Prior experience in Finn One Collections and CAS systems
Location: Abu Dhabi
Contract Duration: 8 Months Extendable
Roles and Responsibilities:
- Requirement gathering.
- Business user assistance and support.
- System Testing, Issues Closure, Production Movement for Support Issues.
- Incident and issue Management.
- Interaction with business on requirements and issues.
- Co-ordination with Vendor for the delivery of changes request/Issues fixes.
- Managing Implementation, UAT and Training.
- Facilitating Go Live and Support activities with relevant teams.
- Co-ordination with business users, Testing Team, Other Teams for System Support.
**Job Types**: Full-time, Contract
Contract length: 8 months
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