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Specialist Strategy And Performance

4 months ago

Ras Al Khaimah, United Arab Emirates Qureos Inc Full time

The successful candidate will be responsible for tracking key performance indicators (KPIs) and the achievement of departmental objectives on a quarterly basis. This role is pivotal in ensuring that the organizations strategic goals are met by coordinating with various departments and the CEOs office.

Key Responsibilities:

KPI Tracking and Reporting:

  • Develop and maintain a comprehensive KPI tracking system.
  • Collect and analyze KPI data from various departments.
  • Prepare and present quarterly KPI reports to the CEO and Head of HR.
  • Ensure data accuracy and integrity in all reports and dashboards.

Objective Setting and Alignment:

  • Assist departments in setting annual objectives and KPIs.
  • Provide training and support to department heads on KPI setting and measurement.
  • Ensure departmental objectives are aligned with the companys strategic goals.

Performance Monitoring and Feedback:

  • Monitor the achievement of departmental objectives and KPIs.
  • Coordinate with department heads to address performance gaps.
  • Facilitate feedback sessions between the CEO office and department heads.
  • Prepare and present performance dashboards to the executive team.

System Enhancement:

  • Identify opportunities to enhance the KPI tracking and reporting system.
  • Implement improvements to streamline data collection and reporting processes.
  • Work with IT and other relevant teams to integrate new tools or software for performance tracking.

Coordination and Meetings:

  • Arrange and coordinate quarterly performance review meetings between department heads and the CEO office.
  • Prepare agendas minutes and followup actions for performance review meetings.
  • Act as a liaison between the CEO office and various departments.

Training and Development:

  • Develop and deliver training sessions on KPI setting and performance measurement.
  • Support departments in the continuous improvement of their performance management processes.

Identifying KPIs Across Departments:

  • Identify key performance indicators (KPIs) from every department to allow decisionmakers to measure business performance against strategic goals and predict future outcomes.
  • Provide an overview of best practice KPIs for common endtoend business processes that span departments to help choose the KPIs that make sense for the organization.

Qualifications:

  • Bachelors degree in Business Administration Project Management or a related field.
  • Minimum of 3 years of experience in a project management performance management or a similar role.
  • Strong understanding of KPIs and balanced scorecard methodology.
  • Excellent data analysis and reporting skills.
  • Proficiency in Microsoft Office Suite particularly Excel and experience with performance tracking software.
  • Strong communication and interpersonal skills.
  • Detailoriented with excellent organizational and time management abilities.

Preferred Qualifications:

  • Certification in Project Management (PMP or similar).
  • Experience with dashboard creation and data visualization tools (e.g. Tableau Power BI).
  • Experience in a corporate or consulting environment.

Key Competencies:

  • Analytical Thinking: Ability to analyze complex data and provide actionable insights.
  • Communication: Strong written and verbal communication skills.
  • Collaboration: Ability to work effectively with various departments and executive levels.
  • Initiative: Proactive in identifying and solving problems.
  • Adaptability: Ability to adapt to changing priorities and work environments.