Food Beverage Reservations Clerk

1 month ago


Abu Dhabi, United Arab Emirates ROTANA hotel Full time
  • Receive restaurant reservations and ensure maximum up selling
  • Prepare reservation update daily
  • Ensure that Guest Comment Cards data are being recorded
  • Regularly send HTML and other promotional materials to the database
  • Update regularly the Food & Beverage database
  • Handle telephone inquiries regarding the promotions run by the restaurants in a polite and courteous manner and as per standards fixed by Hotel
  • Prepare memos, correspondence, emails and letters internal and external
  • Ensure all correspondence is filed in a methodical systematic basis
  • Have full understanding of the procedures when handling restaurant reservations
  • Send quotation to guests for group reservations upon request
  • Prepare and assist in sending out bulk mailings occasionally
  • Prepare daily the buffet tags, menus, etc. of the Food & Beverage Outlets
  • Follow up the reports required from the Food & Beverage Outlets


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