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Food Beverage Reservations Clerk

6 months ago

Abu Dhabi, United Arab Emirates ROTANA hotel Full time
  • Receive restaurant reservationsand ensure maximum up selling
  • Preparereservation update daily
  • Ensure that GuestComment Cards data are being recorded
  • Regularlysend HTML and other promotional materials to thedatabase
  • Update regularly the Food &Beverage database
  • Handle telephone inquiriesregarding the promotions run by the restaurants in a polite andcourteous manner and as per standards fixed byHotel
  • Prepare memos, correspondence, emails andletters internal and external
  • Ensure allcorrespondence is filed in a methodical systematicbasis
  • Have full understanding of the procedureswhen handling restaurant reservations
  • Sendquotation to guests for group reservations uponrequest
  • Prepare and assist in sending out bulkmailings occasionally
  • Prepare daily the buffettags, menus, etc. of the Food & BeverageOutlets
  • Follow up the reports required from theFood & Beverage Outlets