Programme and Office Administrator

1 month ago


Dubai, United Arab Emirates myGwork Full time

This role is requires you to be based in Dubai and you will need to have a residential and work permit before we can sponsor any work visa.

Main Responsibilities

  • Contribute to the delivery of a high-quality experience for our students by providing effective administrative support as a member of the Dubai Centre team
  • Offer a professional, accurate, reliable and timely service to all our stakeholders (students, faculty and colleagues) and generate ideas for continuous improvement and innovation
  • Organise and oversee the Dubai Centre facilities
  • Smooth running and maintenance of all IT and related systems used by the Dubai Centre
  • Collaborative, professional and proactive communication across the Dubai Centre

Who we are looking for

  • Professional qualification or equivalent experience working with Executive students or in Higher Education administration in the Middle East
  • This is a customer centric role hence entry-level experience in a similar role is required - preferably gained in a Higher Education customer service environment
  • IT literate and confident in the use of Office365. Experience managing databases and spreadsheets. Knowledge of email marketing software is advantageous but not essential (training will be given on in-house systems)
  • A knowledge of business education sector is advantageous
  • A team player who is decisive, action oriented and analytical
  • Excellent interpersonal skills in order to deal with senior faculty and students including experience navigating challenging and sensitive situations
  • Experience working in an international environment and an appreciation of cultural nuances
  • Excellent written and verbal communication skills
  • Excellent organisational and time management skills, and ability to prioritise tasks and re-prioritise under changing circumstances
  • Ability to multi-task with a keen attention to detail
  • Ability to work under pressure and sustain a high level of professionalism in difficult and/or sensitive situations
  • Commitment to providing a consistently outstanding level of customer service


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