Key Account Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full time
Key Account Manager | Al-Futtaim Automotive | FAMCO

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Sales Consultant is primarily responsible for achieving and exceeding the targeted sales for our Material Handling Equipment division. This role involves maintaining an active customer profile database, conducting regular customer visits, and ensuring top customer satisfaction levels.

What you will do:

  1. Maintain an active customer profile database to ensure all relevant details are up to date.
  2. Conduct regular customer/field visits to assess business requirements and maintain healthy relationships.
  3. Achieve/exceed monthly/annual sales targets while maximizing the profitability of the branch.
  4. Ensure that the customer's expectations always meet or exceed the set standards.
  5. Attend all sales meetings and modular training sessions, refresher courses that introduce new products.
  6. Stay aware of competitor activities and discuss the data with the branch Sales Manager.
  7. Document and maintain all records.

Required skills to be successful:

  1. Strong knowledge of Sales process.
  2. High School Diploma is a must; bachelor's degree desired.
  3. UAE Driving license.
  4. Quantitative and analytical skills and PC proficiency.
  5. Fluent in English, Arabic is an advantage.
  6. Negotiation skills, customer service skills, effective communication, and influencing skills.

About the team:

You will be working with a dynamic team, collaborating with various departments to achieve the sales targets and ensure customer satisfaction.

What equips you for the role:

Your strong knowledge of the sales process, previous sales experience, and excellent communication skills will equip you for this role. Your ability to maintain an active customer profile database, conduct regular customer visits, and achieve sales targets will be crucial for your success.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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