Key Account Manager

3 days ago

Dubai, Dubai, United Arab Emirates Eworldme Full time
In the assigned role of Key Account Manager, you will be responsible for acquiring and growing our most important key client accounts. You will build and maintain strong, trusted relationships with clients and serve as the single point of contact for all key client matters. You will understand clients' needs clearly, work within the organization to ensure clients' timelines are met, and help clients achieve success.

Duties/Responsibilities:

1. Develop new key accounts and maintain existing key account relationships between major key clients and the organization.
2. Own an assigned list of key customers and other accounts, ensuring end-to-end ownership of key accounts.
3. Identify new projects and orders in the pipeline with key accounts through relationship building and continuous communication.
4. Deliver year-on-year aggressive sales target growth for data communication products and solutions for industrial automation projects and applications within the Middle East Territory.
5. Understand and support key client requirements, resolve queries to gain maximum confidence, and maximize business profits.
6. Identify and develop local system integrators and partners to increase satisfaction with Easy World products and ensure successful implementation and support.
7. Drive the specification of Easy World in OEM design, end-user projects, and standards, ensuring our brands are registered and approved by major end users and government entities.
8. Meet customers regularly and update them about our products and services.
9. Maintain the CRM system, ensuring all leads and opportunities are registered, followed up, and updated with relevant accurate data.
10. Work closely with procurement, logistics, finance, sales, and management teams for order placement, deliveries, finance payment collections, and exception approvals.
11. Maintain and share up-to-date knowledge of brands, systems, processes, and policies.
12. Follow all Easy World Group policies and procedures at all times.

Required Skills/Abilities:

1. Strong business acumen and commercial understanding.
2. Excellent interpersonal and social skills with the ability to build a network and team environment.
3. Proficient in sales strategy, sales forecasting, market mapping, data analysis, and negotiation skills.
4. Prior experience managing and developing key accounts, brand distribution, and identifying project prospects, with direct experience working with senior members in government sectors.
5. Technical knowledge of industrial automation, PLC, SCADA, networking, CCTV, and wireless technology.
6. Working experience with automation plants, electric power, water and gas utilities, oil & gas, transportation (road, airports, ports, railways, metro), and government sectors is preferred.
7. Competitive, self-driven, ambitious, goal-oriented, resilient, strategic thinker, and execution-driven.
8. Disciplined, focused, punctual, organized, and target-oriented.
9. Excellent working relationships with colleagues, customers, suppliers, and vendors.
10. Willing and flexible to travel as per business requirements.

Education and Experience:

1. University degree in Sales/Business Management from a recognized university.
2. Prior experience in the distribution of industrial automation, networking, wireless, CCTV, and telecommunication product sales is preferred.
3. Thorough knowledge of local and international laws, regulations, and policies regarding customs, excise, taxes, and internal company processes.
4. 5-7 years of work experience as an Account Manager in a similar industry.

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