Customer Coordinator
1 week ago
Your Role & Responsibilities
Client Coordination: Be the main contact for clients, ensuring seamless communication between them and our studio team.
Studio Readiness: Oversee inventory, set up equipment, and prepare the studio to create the perfect atmosphere for every session.
Appointment Management: Schedule and manage bookings efficiently to optimize the studio's workflow.
Payment Handling: Process transactions, issue invoices, and ensure smooth payment operations.
Customer Engagement: Provide proactive assistance, answer inquiries, and ensure clients feel welcomed and valued.
Problem-Solving: Address and resolve any client concerns with professionalism and care.
Photography Support: Assist photographers in managing client interactions during sessions.
Who We're Looking For
Experience in Customer Service: At least 1 year in a client-facing role, ideally in hospitality or retail.
Fluent in English: Excellent verbal and written communication skills.
Detail-Oriented: Strong typing skills and accuracy in administrative tasks.
Tech-Savvy: Comfortable using booking systems and handling digital processes.
Highly Organized: Ability to multitask and manage time efficiently.
Team Player: Flexible with scheduling, including weekends and holidays.
What We Offer
Career Growth: Opportunities to develop and grow in a dynamic, expanding company.
Creative Work Environment: A supportive, team-oriented culture where your contributions matter.
Visa & Medical Insurance: Provided by the company.
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