Director- Coverage
7 days ago
- Full-time
- Division: Corporate and Commercial Banking Group
Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
If you're looking for a career that will help you stand out and make a difference, now is the time to join us. Let's work together to achieve great things.
Job DescriptionJob Purpose:
SME plays a significant role in driving the economic health of the UAE and represent the majority of business in the economy. As the world continues to become more connected, SMEs will increasingly become international, and FAB is better placed to meet their needs by increasing strength to support domestic SME business.
The jobholder will prepare a self-development plan, agree it with the Line Manager, and work progressively towards achieving it. Seek best practices from peers and colleagues. Attendance at training sessions as planned by management is required. A strong ability to provide direction in assessing and capturing customer needs and opportunities effectively within the existing, new, and prospective customer base is essential.
To drive best practice in lending and risk policies ensuring alignment with FAB practices.
Key Accountabilities:
Sales and Financial:
- Increase depth and breadth of relationships with existing customers.
- Increase sales volumes/market shares in target market.
- Utilization of limits for the new approved limits.
- Number and quality of Credit Applications processed.
- Response & Turnaround Times of Customer requests & processing business applications.
- Alignment of structure & pricing of the proposed limits with customers' needs.
- Establishment of an efficient customer-focused approach representing a strong competitive edge.
- Implement tools and programmes to create business inflow and outflow among the existing SME clientele in the unit.
- Increase share of high-end market and quality business within assigned segment.
- Create new borrowing relationships using existing borrowing clientele's suppliers & buyers.
- Develop and manage the portfolio of the company for Corporate/Commercial Financing.
- Minimize one-off transactions by adequately structuring customer limits and targeting.
- Establish and maintain rapport with customers by providing expertise in identifying their financial needs and deploying bank products & services to fulfill these needs.
- Provide customers with accurate and timely information on products and reveal the benefits affecting their businesses.
- Keep customers and prospects updated on new products & services.
- Actively source business from prospects and follow up on sales leads within designated market segments.
- Plan visits to non-borrowing clients as well as NTB's coordination with GTB and FX team.
- Identify and forward sales leads to other areas in the Bank for cross-selling.
- Coordinate with product managers/specialists on promoting Bank's products.
- Prepare Credit Application (CA), analyze financial statements, and ensure compliance with bank policies and regulation framework.
- Recognize early warning signals of unsatisfactory account conduct and pursue the collection of past due loans.
- Ensure effective work processing and risk management.
- Assess credit risk, set, and structure limits.
- Analyze financial and business risks involved in lending to particular businesses.
- Identify and analyze potential risks threatening the assets, earning capacity, or success of organizations in various business fields.
- Perform analysis to determine creditworthiness and recommend appropriate credit limits.
- Proactively manage the assigned portfolio risk by ensuring timely renewal of accounts.
Profitability & Expense Control:
- Ensure effective utilization of limits to maximize profitability.
- Regularly monitor MIS reports for FX and Trade Working Capital revenues and utilizations.
- Continuously seek to increase revenue margins from customers.
- Contact customer service groups and processing units to ensure satisfactory service standards are met.
- Operations and Process responsibilities.
Activities / Operations:
- Discuss credit packages with respective Credit Team and approving authorities if needed.
- Establish and maintain a close working relationship with Credit Division/Credit Administration.
- Understand customer's financial needs and initiate formulation of written proposals to fulfill these needs with bank products.
- Review credit analysis and add high standard qualitative comments.
Compliance:
- Compliance with bank-related policies and procedures, and Business Banking standards in structuring & pricing of limits.
- Adhere to the bank's internal applicable policies and procedures as well as governing regulations.
- Cooperate and facilitate the work of internal audit and risk management to address gaps and respond to audit reports within agreed deadlines.
- Monitor money laundering activities and coordinate remedial actions with management.
Knowledge:
- Strong understanding of financial and SME banking services and products.
- Good understanding of market best practices and dynamics including demographic factors, competitor products, and services.
- Strong understanding and working knowledge of SME banking and related regulations.
- Understanding of legal structures consistent with different types of businesses.
Skills & Behaviors:
- Demonstrable leadership skills with proven ability to motivate and inspire a team.
- Proven ability to communicate and influence at different levels and to a variety of audiences.
- Proven achievement of meeting or exceeding sales targets.
- Able to evaluate, analyze, draw conclusions, and develop insightful recommendations and solutions.
- Strong entrepreneurial/commercial/business acumen with an understanding of wider economic issues.
- Proven ability to build and maintain strong customer relationships.
University Degree / MBA / PGDM / Sales diploma or certification preferable.
5-8 years' relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in the Business Banking function.
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