Director of Operational Excellence

7 days ago


Dubai, Dubai, United Arab Emirates Standard Chartered Life and Careers Full time
Job Description

We are seeking a seasoned professional to fill the role of Associate Director, Risk, as part of our team at Standard Chartered. This position involves providing critical support to the Country Head in managing end-to-end process risks for Corporate & Investment Banking, Coverage in the country.

The successful candidate will be responsible for executing the first line of defence, ensuring effective implementation of Operational Risk Framework (under the Enterprise Risk Management Framework), process controls and governance within the country.

  • Schedule regular meetings with Country/Cluster Heads to maintain awareness of the wider business, economic and market environment in the country.
  • Develop and implement risk management strategies to ensure adherence to specified BAU operational risk deadlines and consistent execution of CST/KCI for relevant processes in the country.
  • Act as a key escalation recipient for operational risk-related incidents and queries that arise in the country.

About the Role:

  • Collaborate with stakeholders in the country to increase transparency and share key developments, learnings, and best practices.
  • Support Regional/Country/Cluster Heads in effectively running the Country CIB Coverage Business Risk Forum (BRF).
  • Evaluate and escalate issues, blockages, challenges, and trends to the Regional/Country/Cluster Head, Risk & Control, and Country business head as required.

Qualifications and Requirements:

  • A relevant business background in operations, business analysis, or project management.
  • A clear understanding of the Bank's Operational Risk Framework or equivalent experience gained in other organisations.
  • Demonstrated history of applying sound judgment with critical thinking skills and courage necessary to perform a control role.
  • Problem-solving skills with the ability to influence across all levels of the business.


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