Clinical Sales Representative, Modern PCI, Middle East

4 days ago


Dubai, Dubai, United Arab Emirates Boston Scientific Corporation Full time
Clinical Sales Representative, Modern PCI, Middle East

Middle East
Purpose Statement
Boston Scientific's Modern PCI portfolio consists of Intravascular Ultrasound (IVUS), Fractional Flow Reserve (FFR), Rotational Atherectomy (ROTA), and Chronic Total Occlusion (CTO) Therapies. Together with Coronary Therapies that includes Drug Eluting Technologies (DET) as Stents and Balloons, various Catheters, Guidewires and other consumables, they constitute Boston Scientific's comprehensive Interventional Cardiology Portfolio.

Modern PCI CSR secures safe and successful outcomes for BSC therapies related to the franchise by providing clinical and technical support on a daily basis. A team player able to promote Modern PCI therapies, operates on a proactive manner and constantly develops the necessary skills and competencies. A product expert able to protect the long-term value of the therapies by expanding to new Accounts and geographies, defending the pricing strategy and ensuring the safe usage through support and training before, during and after the procedure.

Works closely with the Coronary Therapies Franchise Lead, New Cardio Territory Managers along with relevant Commercial and Marketing teams in the region of responsibility.

Key Responsibilities:
Customer Education & Case Support:

  1. Demonstrates a deep knowledge of the products and therapies of their responsibility, including technical specifications, features, cost efficiency, clinical performance and troubleshooting.
  2. Provides technical support to customers during a procedure in the Catheterization Laboratories (Cath Labs).
  3. Assists on increasing the efficiency on Cath Lab Inventory Management (consignment, communication of missing stock, minimize expiring stock).
  4. Gathers and follows-up on Cath Lab staff product related requests, liaises with peers and provides feedback on timely manner.
  5. Capable of building strong and trusted business relationships with Hospital Staff and supporting them before, during, and after the cases. Always operates based on Boston Scientific's ethics and SOPs.
  6. Keep up to date with the latest clinical data supplied by the company, and interpret, present and discuss this data with health professionals during presentations.
  7. Provides day-to-day field clinical (technical) support and education, Account management, coordination, and collection of training needs.
  8. Provide training to existing and new partners on product portfolio and new products with technical and clinical data.
  9. Stay informed about the activities of health services in a particular area.
  10. Collects educational needs.
  11. Educates physicians, hospital personnel, and staff on (not limited to) Modern PCI Products by coordinating training sessions, Hands-on trainings, in-service education programs, seminars, and/or assigning the identified HCPs to either Boston Scientific or 3rd party educational activities in collaboration with the relevant functions in the organization.
  12. KOLs segmentation and engagement on educational activities based on divisional / regional need.
  13. Utilization of provided tools for streamlined field activities.
  14. eCare / EDUCARE platforms.
  15. Extensive usage of available remote support tools to increase productivity.
  16. Reports complaint reports on timely manner as indicated by Boston Scientific's policy.
Commercial and Marketing Contributions:
  1. Market analysis.
  2. Collects, analyzes, and keeps records related to market size and potential, market/product trends.
  3. Excels on competitive intelligence and prepares actions to block competition from accessing the market and/or increase their market share.
  4. Preparation of quarterly and annual activity reviews and market analyses.
  5. Product / Therapy launches.
  6. Assists on creating launch plans for therapies and products.
  7. Monitor competitor activity and competitors' products.
  8. Commercial Co-Leadership.
  9. Gathers business opportunities and discuss them with peers operating in the same geography.
  10. Operates with a portfolio pull-through mindset.
  11. Assists on preparation and attends/presents on Divisional Quarterly Business Reviews (QBR).
  12. Assists on tender specifications for the portfolio of responsibility.
  13. Utilization of provided tools for streamlined field activities.
  14. Sales Funnel Support tools.
  15. Extensive usage of available remote support tools to increase productivity.
Skills & Background Requirements (must-have):
  1. Bachelor's or master's degree required (biomedical engineering).
  2. Minimum 3 years of experience in Cardiology in Industry (Sales Representative, Clinical support, other).
  3. Clinical sales skills, solutions-oriented thinking, and proactive behavior.
  4. Able to work in a matrix environment, independently and as part of a team.
  5. Efficient communication and presentation skills.
  6. Stress resistant.
  7. Fluent in Arabic and English.
  8. Ability to travel extensively (60-80%).
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