SVP & Head of Pricing and Value Proposition
1 week ago
- Full-time
- Sub Division: Products - Everyday Banking and Lending
- Division: Personal, Wealth & Business Banking
Join the UAE's largest bank and one of the world's largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark at a top company, in an exciting & dynamic industry.
Maximizing product/portfolio profitability by driving sophisticated pricing models and value propositions across all Retail products and client segments (Elite, Islamic and Mass).
The incumbent will play a key role in ensuring the attractiveness of FAB's retail products to drive new to bank sales volume & revenue, while also focusing on optimizing the profitability of the existing client portfolio.
Core Responsibilities
- Focus on establishing clear differentiation of FAB products, services and features amid a highly competitive banking market.
- Champion a Client Lifetime Value (CLTV) model, in cooperation with the Analytics team, to create a concrete framework that will steer Pricing and Value Propositions for CBG.
- Create sophisticated pricing methodologies/models using advanced concepts (e.g. behavioral pricing) to optimize profitability.
- Develop pricing sensitivity models to support Product teams in product design & positioning.
- Drive cross-sell and deep-sell, making use of concepts like bundling to increase revenue.
- Drive regular leads assignment and monitoring.
- Develop attractive value propositions based on client profiles/segments to increase engagement.
- Engage with the broader Everyday Banking Product/Credit Cards team to introduce value propositions aimed at attracting target client bases to the bank.
- Key collaborator with the marketing team to deliver product campaigns as part of the annual calendar, as well as any necessary ad-hoc campaigns to support retail business growth.
- Ensure frontline staff training and awareness of value propositions.
- Partner with Digital, Transformation and Customer Experience on process improvement and transformation initiatives.
- Drive customer value – directly engage with internal and external stakeholders to support onboarding and customer engagement solutions – acquisition journeys, mobile and internet bank services, loyalty platforms, etc.
- Facilitate innovation planning, research, feasibility, POV, UI/UX Design, business case acceptance/sign-off, testing, implementation, communication, and maintenance for priority digital journeys. Advise scope expansion and viability for digital journeys.
- End to end lifecycle management of customer base profitability.
Minimum Requirements:
- Minimum of 10 years of experience in Finance and/or consumer.
- Bachelor's degree in Finance, Accounting, Business Administration or any related discipline.
- Master's degree in Finance, Accounting, Business Administration or any related discipline, is an asset.
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