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istant Spa Manager

1 month ago

Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time
  • isting the Spa Management toachieve departmental goals such as People development (coaching,training, standard testings&ip;) and ensuring an activecommunication with Supervisors andemployees
  • Contributing to Product enhancement(spa menu engineering, new policies, sourcing new retail&ip;)and Profit achievement (Upselling programs, Retail goal, maximizingTeam incentive programs)
  • Develop Retail andWellness offerings based on the latest industrytrends
  • Actively promotes Membership sales andensure members' satisfaction
  • EnsuresSpa membership departmental budgetary goals areachieved.
  • Handles Spa, Fitness guests andmembers interactions with the highest level of hospitality andprofessionalism, accommodating special requests whenever possible;meticulously respects guest needs for privacy, takes ownership ofguest concerns and requests and acts decisively to ensure guestsatisfaction when glitches occur.
  • Has athorough understanding and knowledge of all hotel facilities, Spaand Recreation facilities and effectively and accurately recommendsproducts and services in a sensitive and personalized matter toGuests and Members.
  • umes trainingresponsibilities when required; demonstrates a high degree ofstandards awareness; promotes teamwork and acts as rolemodel.
  • Actively participates in dailybriefings, departmental meetings and scheduled trainingsessions.
  • Displays warmth, care and genuineenthusiasm when dealing with guests, spa members and internalcustomers; lives the Golden Rule.
Key Skills
Management
Employment Type : Full Time
Department / Functional Area: TopManagement,Senior Management
Experience: 2 Years - 0 Years years
Gender: Male
Vacancy: 1
Joining Date: Tue, 25 Feb2025