Senior Retail Sales Associate

6 days ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Full time
Job Description

The role of Senior Retail Sales istant is to provide a high level of customer service at all times, both internal and external. This includes being aware of product categories and assisting and advising customers professionally.

In addition to customer service, the Senior Retail Sales istant will assist the Store Manager with day-to-day store operations, including opening and closing duties, management cover, and other security aspects. They will also be responsible for training new staff on Point of Sale (POS) operation and addressing any customer issues that may arise.

The Senior Retail Sales istant will supervise the receiving and display of goods by approved procedures when required, ensuring products are available for customer purchase. They will also assist in events such as stock takes and new store openings when required.

In terms of compliance, the Senior Retail Sales istant will assist with ensuring compliance with in-store procedures regarding pricing and ticketing. This ensures that customers are aware of product prices and protects the company against any loss related to incorrect pricing.

Finally, the Senior Retail Sales istant will assist with training and ensure that Sales Assistants apply the 'Brand Merchandising Principles' at all times. This ensures a corporate image is achieved and that the brand maintains the best possible looking stores in its product category.


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