Spa Therapist

2 weeks ago

Dubai, Dubai, United Arab Emirates Ennismore Full time

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a fitness centre and 5 dining options.

Job Description

As a Spa Therapist at Banyan Tree Dubai, you will be responsible for providing exceptional spa treatments and ensuring that each guest enjoys a peaceful, rejuvenating experience. Your role will involve delivering personalized services tailored to the unique needs of each guest while maintaining the highest standards of professionalism and care.

Key Responsibilities:

  1. Personalized Treatments: Provide a variety of spa treatments, including massages, facials, body scrubs, and other wellness services, tailored to the specific needs of each guest.
  2. Guest Consultation: Conduct thorough consultations with guests to understand their preferences, health concerns, and desired outcomes, ensuring the treatment is customized for maximum benefit.
  3. Professional Service: Maintain high standards of hygiene and professionalism, ensuring a relaxing and therapeutic experience for each guest.
  4. Guest Care: Ensure that all guests feel welcome, comfortable, and relaxed, attending to their needs before, during, and after their treatment.
  5. Product Knowledge: Have a deep knowledge of the spa's products and services, offering expert recommendations and upselling where appropriate to enhance the guest experience.
  6. Team Collaboration: Work closely with other spa therapists, the spa manager, and front-of-house staff to ensure a seamless experience for each guest.
  7. Sanitation and Cleanliness: Ensure that all spa rooms, equipment, and tools are cleaned and sanitized in accordance with health and safety regulations, maintaining a high level of cleanliness at all times.
  8. Training and Development: Stay updated on the latest spa trends, techniques, and wellness practices to continuously improve and develop your skills.
Qualifications
  1. Experience: At least 2 years of experience in a similar role within a luxury spa environment.
  2. Certification: Relevant certifications in massage therapy and spa treatments, including internationally recognized qualifications (e.g., ITEC, CIDESCO, CIBTAC).
  3. Skills: Strong knowledge of various massage techniques, body treatments, skincare, and wellness practices.
  4. Communication Skills: Ability to communicate effectively with guests, offering personalized recommendations and building rapport.
  5. Customer-Focused: A passion for delivering exceptional guest experiences and attention to detail.
  6. Physical Stamina: Ability to perform physical treatments for extended periods while maintaining energy and focus.
  7. Positive Attitude: A friendly, approachable, and caring demeanor, with a commitment to delivering outstanding service and contributing to the overall wellness journey of each guest.
Additional Information

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.

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