Spa Attendant

3 days ago


Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time
Roles and responsibilities
  • Greet guest, inquire into their appointment status and relay information to associated spa therapist.
  • Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure.
  • Oversee the cleanliness and sanitization of the premises and ensure that any wasted material is properly disposed of.
  • To ensure a pleasant experience for guest, Spa & Health Club attendant frequently inspect and clean facility areas, especially the spa lobby, GYM, Pool area and treatment rooms.
  • Help massage therapists and aestheticians prepare for sessions and replenish supplies such as bathrobes and linens in between treatments.
  • Monitor the inventory carefully, creating logs and assisting with supply procurement as well as checking for equipment that requires repair.
  • Provide friendly, professional assistance to the guest, addressing inquiries and complaints, and directing guest toward amenities.
  • Greet all guests upon arrival, distribute towels, offer assistance with seating, and deliver consistent guest service, exceeding guest expectations.
  • Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet, etc.
  • Oversee members to ensure that they are using equipment in the gym safely.
  • Maintain locker rooms in a tidy manner.
  • Follow the health and safety procedures of the hotel.

What We Need From You
Experience in spa & Health club and basic knowledge about the chemical and department. Ability to be efficient and productive in a fast-paced environment. Must have enthusiasm and possess excellent guest service skills. Enjoy working with people and possess a friendly and outgoing personality. Excellent communication and listening skills. Must be a team player.

Desired candidate profile

1. Guest Services and Assistance

  • Greeting Guests: Welcoming spa guests warmly as they arrive, answering any questions they may have, and assisting with their check-in process.
  • Providing Information: Explaining spa services, packages, and amenities, and helping guests select treatments or packages based on their preferences.
  • Assisting with Treatment Preparation: Helping guests prepare for treatments by directing them to locker rooms, offering robes and slippers, and ensuring they understand the spa's protocols.
  • Handling Special Requests: Accommodating guest requests, such as providing towels, drinks, or additional amenities during their visit.

2. Facility Maintenance and Cleanliness

  • Maintaining Cleanliness: Ensuring that the spa area is clean and hygienic at all times, including treatment rooms, relaxation areas, locker rooms, and bathrooms.
  • Sanitizing Equipment: Cleaning and disinfecting spa equipment, such as massage tables, hot tubs, saunas, and other treatment tools.
  • Tidying Public Spaces: Keeping common areas like lounges, changing rooms, and the front desk area neat and organized.
  • Restocking Supplies: Ensuring that towels, linens, robes, slippers, and other spa essentials are replenished as needed.

3. Supporting Spa Treatments

  • Assisting Therapists: Providing assistance to spa therapists by preparing treatment rooms, setting up equipment, or bringing necessary items for treatments.
  • Ensuring Guest Comfort: Ensuring that guests are comfortable before, during, and after their treatments, including providing water, adjusting the temperature, and offering post-treatment advice.
  • Post-Treatment Assistance: Assisting guests in the relaxation area, offering beverages such as tea or water, and ensuring they feel comfortable before leaving.

4. Handling Client Personal Items

  • Locker Room Management: Directing guests to the locker room and helping them store personal belongings safely.
  • Offering Privacy: Ensuring that guests have privacy when changing and that they are provided with proper attire like robes and slippers.
  • Managing Towels and Linens: Ensuring that clean towels and linens are available for guests and handling soiled items promptly.

5. Customer Relations and Communication

  • Providing Excellent Customer Service: Delivering friendly, professional, and attentive service, ensuring guests feel valued and comfortable throughout their spa experience.
  • Addressing Concerns: Responding to guest inquiries or concerns about the spa facilities or services, and ensuring that any issues are addressed promptly.
  • Guest Feedback: Collecting feedback from guests about their experience and passing along any comments or suggestions to the management team.

6. Safety and Health Protocols

  • Ensuring Spa Safety: Adhering to all health and safety protocols, ensuring that all spa equipment is in good working condition, and monitoring guests' well-being during treatments (e.g., temperature of hot tubs or saunas).
  • Emergency Procedures: Being aware of emergency procedures, such as first aid or evacuations, and responding appropriately if necessary.
  • Maintaining Hygiene Standards: Following strict hygiene practices, including the proper handling of linens, towels, and spa equipment to maintain cleanliness and prevent cross-contamination.

7. Spa Environment and Ambiance

  • Creating a Relaxing Atmosphere: Ensuring that the spa environment remains tranquil, including controlling the lighting, music, and temperature to create a serene atmosphere.
  • Aromatherapy: Managing aromatherapy oils or diffusers if applicable, enhancing the sensory experience for guests.
  • Managing Spa Amenities: Ensuring the availability of amenities such as herbal teas, water, and magazines for guests in the relaxation or waiting areas.
#J-18808-Ljbffr
  • Spa Attendant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Roles and responsibilitiesThe Spa Attendant ensure asmooth and efficient operation in maintaining the overallcleanliness, sanitation and orderliness of the Spa &Wellness area according to Mandarin Oriental quality standards andprotocols while maintaining relations of quality, service, guestexperience and discretion, fully focused towards...

  • Spa Attendant

    5 days ago


    Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    Roles and responsibilities Greet guest, inquire into their appointment status and relay information to associated spa therapist.Prepare treatment rooms by ensuring that all supplies and equipment are available and laid out according to procedure.Oversee the cleanliness and sanitization of the premises and ensure that any wasted material is properly disposed...

  • Spa Gym Attendant

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Engages with guests to provide aseamless service according the Four Seasons standards and maintainsthe cleanliness of the locker rooms, indoor pool, outdoorcourtyard, and spa and fitness areasProvidesguests with facilities and locker room orientation, offers HealthClub tours and can advise of Spa treatment and retailoptionsThe attendant is also in charge...

  • Spa Attendant

    17 hours ago


    Dubai, Dubai, United Arab Emirates Four Seasons Hotels And Resorts Full time

    About Us">We believe that exceptional service starts with a genuine passion for creating unforgettable experiences. At Four Seasons, we're dedicated to treating every guest like family and making their stay truly unforgettable.Job Overview">As a Spa Gym Attendant, you'll play a key role in ensuring our guests have an exceptional experience at our world-class...

  • Spa Gym Attendant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Engages with guests to provide aseamless service according the Four Seasons standards and maintainsthe cleanliness of the locker rooms, indoor pool, outdoorcourtyard, and spa and fitness areasProvidesguests with facilities and locker room orientation, offers HealthClub tours and can advise of Spa treatment and retailoptionsThe attendant is also in charge...

  • Spa Attendant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Consistently offer professional,friendly and engaging serviceAssist in theoperation of all spa departments and to have knowledge of all SpatreatmentsMaintain linen inventory to and fromlaundry on a scheduled basisDirect Members andGuests to appointments and assist them with the use of sauna,steam, whirlpool etcPrepare rooms fortreatments according to...

  • Spa Attendant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Greet and assist guests providinginformation about services and ensuring a pleasantexperience.Keep spa facilities treatment roomsand public areas clean and sanitized.Helptherapists prepare rooms and maintain a comfortable environmentduring treatments.Monitor and restock spaproducts towels and linens. Followhygiene and safety protocols to ensure a safe...

  • SPA Receptionist

    3 days ago


    Dubai, Dubai, United Arab Emirates Rosewood Abu Dhabi Full time

    OVERVIEW/BASIC FUNCTION: Able to provide Rosewood Abu Dhabi guests and staff a unique and outstanding locker room/spa experience. Provide effective and efficient guest service. Provide members/guests with extensive knowledge of the spa, in order to enhance their visit and promote The Spa at Rosewood members/guests with the highest level of services to...

  • Spa Gym Attendant

    5 days ago


    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Spa Therapist

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Huesboutiquehotel Full time

    JOB RESPONSIBILITIESAlways keep work area clean and neat Follow all Standards and Procedures as guidance by SPA Supervisor To ensure that a high standard of service is maintained throughout the Spa Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the Spa...

  • Spa Attendant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Encourage, recruit, register, and scheduleguests to participate in recreation activities. Promote a fun andrelaxing atmosphere for guests. Provide information to guests aboutavailable recreation facilities and activities. Promote the rulesand regulations of the recreation facility intended for the safetyand welfare of guests and members. Observe activity in...

  • Spa Management

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Maintain the cleanliness of TheSpa; in particular the reception & retail areas,consultation pods and tea lounge. These should be kept in a neat,tidy and sanitary manner in accordance with the Safe, Sound andSustainability standards.Will be expected toaid therapists in setting up for treatments and clearing awayafter.Organize appointment scheduling tomaximize...

  • Spa Therapist

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Minor International Full time

    We need a Spa Therapist to keepour spa flowing smoothly.As oneof our hotels greatest assets were looking for passionate people tomaintain the sense of health and hush in our spa. First andforemost were looking for a Spa Therapist with a great deal ofwellness knowledge people who can recommend our premiumproducts.The Spa Therapist is responsible forperforming...

  • Spa Therapist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Minor International Full time

    We need a Spa Therapist to keepour spa flowing smoothly.As oneof our hotels greatest assets were looking for passionate people tomaintain the sense of health and hush in our spa. First andforemost were looking for a Spa Therapist with a great deal ofwellness knowledge people who can recommend our premiumproducts.The Spa Therapist is responsible forperforming...

  • Spa Therapist

    3 days ago


    Dubai, Dubai, United Arab Emirates Minor International Full time

    We need a Spa Therapist to keep our spa flowing smoothly. As one of our hotel's greatest assets, we're looking for passionate people to maintain the sense of health and hush in our spa. First and foremost, we're looking for a Spa Therapist with a great deal of wellness knowledge, people who can recommend our premium products. The Spa Therapist is...

  • Spa Management

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    Ensure cleanliness of reception, retail areas, consultation pods, and tea lounge, maintaining a neat, tidy, and sanitary environment.Aid therapists in setup and cleanup.Organize appointment scheduling for optimal time use and profitability.Assist spa and hotel colleagues as needed.Perform opening and closing duties.Have a thorough understanding of Spa Soft,...


  • Dubai, Dubai, United Arab Emirates Huesboutiquehotel Full time

    Job DescriptionHuesboutiquehotel is seeking a highly skilled Spa Therapist to join our team. As a key member of our spa team, you will be responsible for delivering exceptional service and ensuring a high standard of cleanliness and professionalism in all aspects of your work.Key Responsibilities:Maintain a clean and organized workspace, adhering to all...


  • Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    Job SummaryWe are seeking a skilled and detail-oriented Health Club Attendant Lead to join our team at IHG Hotels & Resorts.Key Responsibilities:Lead Team Members: Supervise and lead team members to ensure that the spa area is clean and hygienic at all times, and that all tasks are completed efficiently.Maintain Facilities: Ensure that the spa area is clean...

  • Cabin Attendant

    13 hours ago


    Dubai, Dubai, United Arab Emirates Emirates Full time

    Job OverviewWe are seeking a highly skilled and experienced Cabin Attendant to join our team at Emirates. As a key member of our cabin crew, you will be responsible for ensuring the cleanliness and maintenance of the shower and spa facilities on board our aircraft.Key ResponsibilitiesTo inspect the shower and spa facilities prior to passenger boarding and...

  • Spa Therapist

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Bab Al Shams Desert Resort - Dubai Full time

    Roles and Responsibilities To provide holistic treatments, including massages, facials, body treatments, and other well-being treatments, to enhance the guest experience. Ensures professional and consistent SPA services according to the Leading Quality Assurance (LQA) assessment, the global market leader in quality assurance assessments and benchmarking...