Learning Development Manager

4 weeks ago

Ras AlKhaimah, United Arab Emirates AccorHotel Full time
Learning & Development ManagerPlaying a key role on the Talent and Culture Team the Learning and Development Manager will ensure and maintain a stable foundation for the succession of colleagues to meet their personal goals and the future of the business fostering an ongoing culture of development amongst colleagues and leaders alike.Job Duties Include:Responsible for the coordination and execution of operational training for the hotel creating and maintaining a monthly training calendar and training checklistsProvide ongoing coaching feedback and guidance to leaders to ensure consistent and quality on the job training is taking placeBe active in monitoring the operations guest and external audit feedback and ensure operational presence to observe identify training needs validate training and program implementation effectivenessFacilitate new hire onboarding Train the Trainer and other corporate training programsActively monitor onboarding experience facilitate ongoing check in with new hires providing feedback to trainers and leaders for effective communication and retentionCoach and counsel all colleagues on job related issues career development and performance management providing performance management support and guidance to leadersAct as an internal consultant to provide expert coaching and direction on Talent & Culture policy programs employee relations legislation employment standards and human rights

Qualifications :Previous operational hospitality experience minimum 4 years is required.Previous leadership experience is an assetAbility to be independent with the ability to influence all levels of the organization; and drive key initiatives while working cohesively as part of a larger teamExceptionally organized disciplined proactive and innovativeProven experience with creating and executing fullcycle processes.Knowledge of INES system is mandatory.

Remote Work :No

Employment Type :Fulltime

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