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Service Sales Executive

4 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Pasons Group Full time
Roles and responsibilities

Sales Development and StrategyLead Generation

: Identify and generate new business leads through various methods such as cold calling, networking, attending trade shows, and leveraging social media.Prospecting

: Research potential clients and target audiences to understand their needs and tailor solutions to meet their demands.Sales Strategy

: Develop and execute sales strategies to meet or exceed sales targets. Collaborate with the sales team and other departments to identify opportunities for growth.Client Relationship ManagementClient Interaction

: Build and maintain strong relationships with new and existing clients by offering excellent customer service and addressing their needs effectively.Consultative Selling

: Understand the client's requirements and offer tailored solutions that help solve their problems or improve their business.Negotiation and Closing Deals

: Negotiate terms, pricing, and contracts with clients to close sales and achieve revenue targets.Product Knowledge and DemonstrationsProduct Expertise

: Stay informed about the company's products or services, and be able to explain their features, benefits, and competitive advantages to potential customers.Product Presentations

: Conduct presentations or product demonstrations to showcase how the products or services meet customer needs and solve problems.Market Trends

: Stay up-to-date on industry trends, competitors, and customer feedback to adjust sales approaches and improve customer satisfaction.Sales Target and Performance TrackingSales Targets

: Meet or exceed sales targets set by the company. Regularly review progress and strategize ways to improve performance if targets are not being met.Sales Forecasting

: Predict future sales and market conditions based on current data and industry trends.Reporting

: Maintain accurate records of sales activities, customer interactions, and transactions in a CRM (Customer Relationship Management) system. Provide regular reports on sales progress to management.Collaboration and TeamworkCollaborate with Marketing

: Work closely with the marketing department to develop promotional materials, campaigns, and advertisements that align with sales goals.Coordinate with Other Departments

: Coordinate with internal teams such as customer service, logistics, and finance to ensure smooth execution of sales orders and contracts.Customer Support and RetentionAfter-Sales Support

: Ensure customer satisfaction by providing post-sale support, addressing any concerns, and assisting with product or service issues.Customer Retention

: Work towards retaining clients by offering ongoing support, following up on sales, and identifying new opportunities for upselling or cross-selling.Feedback Collection

: Gather feedback from customers regarding the products or services to help improve offerings and customer satisfaction.Desired candidate profile

Communication Skills

: Strong verbal and written communication skills to engage with clients, explain products, and negotiate deals effectively.

Sales Skills

: Persuasive selling skills to influence customers, close deals, and drive sales growth.

Customer Service

: Excellent customer service skills to manage relationships, address concerns, and provide a high level of client satisfaction.

Negotiation Skills

: Ability to negotiate pricing, contracts, and terms with clients to close sales while maximizing profitability.

Problem-Solving

: Ability to identify client issues and propose solutions that meet their needs, ensuring customer satisfaction.

Time Management

: The ability to prioritize tasks, manage time effectively, and meet deadlines and sales targets.

Product Knowledge

: In-depth understanding of the company's products or services and the ability to explain their features and benefits to clients.

Sales Tools Proficiency

: Familiarity with CRM software, sales tracking tools, and other sales management systems to maintain records and manage relationships effectively.

Market Awareness

: Awareness of market trends, competitors, and industry developments to adapt sales strategies and stay ahead of the competition.

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