Catering Conference Sales Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time
  • Focus on selling both ConferenceSpace and Outlets including Food & Beverage AV and allHotel Services to secure residential & nonresidentialcatering as well as social events andweddings.
  • Solicit negotiate and book new andrepeat business through various efforts (prospect calls referralsetc.) to maximize catering revenues to meet/exceed the goals andbudgeted revenues.
  • Plan upsell and detail themeeting/function with the client including space requirements timesequipment menus etc.
  • Coordinate paymentprocedure to include: credit prepayment and billing instructionsetc. 
  • Complete the contracts preparethe appropriate paperwork coordinate with the appropriate areas inthe hotel and resolve any issues complaints and/or problems toensure quality product delivery and customersatisfaction.
  • Manage event from beginning toend processing all the information pertaining to the booking toinclude but not limitedto:
      • Preparation of creativemenus while always keeping in mind food cost labor cost andfacilities of the kitchen. 
      • Confirmelectrical internet telecommunication audiovisual and whereappropriate Exhibit requirements
      • Obtainguarantees of food and beverage events for Banquets andkitchen.
  • Maintainaccurate legible records and files to provide group history ensurefuture and current quality service and enhance futureprospects
  • Exceed personal sales calls andactivities goals monthly quarterly andannually.
  • Utilize Opera Sales &Catering System to track solicit book andfollowup accounts
  • Conduct site inspections withprospective and existing clients.
  • Beknowledgeable of and enforce local and state laws and regulationswith specific reference to health andsafety
  • Prepare weekly monthly quarterly andannual reports as required. Assist with compilation of competitiveintelligence information.
  • Responsible fordissemination of group/ event information to the appropriatedepartments via memos emails banquet event orders directivesresumes and rooming lists in a professional and timelymanner. 
  • Able to conduct the daily BEOmeeting to review event details and to ensure last minute changesare communicated accordingly to the operationteam.
  • Send out the BEO Meeting Change log& Updates email on a dailybasis.
  • Attend daily /weekly / monthly meetingswere your presence is required (Groups operationalmeeting  sales meeting leaders meeting)
  • Establish good business and socialrelationships with the industry and participate in activitiesrelated to public relations in order to further increase salesleads for department as well as Hotel.
  • Tocontrol function space maximization and ensure Opera Sales& Catering standards are met.
  • To workclosely with the Assistant Director of Sales to prepare monthlyforecasts as well as month end reports.
  • Tocoordinate trainings to Conference Services & CateringCoordinators and/or interns & trainees for best carryingout their responsibilities and duties.
  • Othertasks asassigned.

Qualifications:

  • Minimum HighSchool Diploma Business School and/or Hotel School Diplomapreferred.
  • Minimum three years experience inCatering exposure to Banquet operation is amust.
  • Minimum three years experience in aluxury Hotel environment resort experiencepreferred.
  • Candidate must have flexibleschedule and ability to handle multiple taskssimultaneously.
  • Must be results orientedenthusiastic and a strong team player
  • Must beable to prioritize organize and beselfefficient.
  • Computer experience atintermediate to advanced level is mandatory with knowledge ofWindows 2003 (Excel PowerPoint and Word Access) Opera Sales& Catering and Meeting Matrix
  • Must beflexible in terms of working hours especially during peakperiods.
  • Must possess good Sales skills guestservice skills professional presentation and sophisticatedcommunication skills.
  • Proficient in Englishlanguage (Verbal and written) second language is anasset.

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
Abinitio,CorporateBanking,Logistics & Procurement,Consumer Durables,FX,InstrumentMaintenance
Vacancy: 1

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