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Senior Sales Executive

4 weeks ago


Dubai, United Arab Emirates United Diesel Full time

Job Purpose:

Develop, maintain and strengthen business relationships with customers and companies in general from any type by doing a regular visit to their premises to achieve sales targets and customer satisfaction standards in the designated area.

Job Responsibilities:

  • Research and identify new business opportunities - including growth areas, trends, new customers, partnerships, - or new ways of reaching existing markets
  • Visit prospective customers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages
  • Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and/or requirement-specific solutions
  • Collaborate with technical teams to understand customer requirements, to promote the sale of company products, and to provide sales support, if necessary
  • Work with the customer to establish a common set of goals and objectives linked to the account plan with a focus on value creation, mutual ownership and execution
  • Keep informed on industry news and trends, products, services, competitors and the latest product-line developments in order to aid customer in their buying decisions
  • Negotiate prices or terms of sales or service agreements as per set guidelines, and secure the orders or renew the orders
  • Open new customer accounts fulfilling necessary administrative requirements of the company
  • Improve sales and profitability through increased dealer network and/or volume throughput in new or existing customer base
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
  • Monitor and review sales performance versus the set targets of customer and proactively address problems in order to ensure consistent targets achievement;
  • Provide sales status reports (daily, weekly, monthly) as may be required by the Sales Manager to ensure necessary actions are taken;
  • Provide feedback to Sales Manager on market conditions, competitive products, policies, distribution activities, advertising initiatives, etc., that will aid decisions on sales strategies in his area
  • Assist credit control team in collection resolving customer disputes
  • Comply with the company QMS requirements.

Job Requirements:

Qualifications:

  • Min. Higher Secondary, Diploma
  • Bachelor degree would be preferable

Experience:

  • Min 3 years in the UAE

Knowledge & Skills:

  • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Market Knowledge: Knowledge of target customer, industry, territory, etc.
  • Language: Proficient in English language (Verbal and written), Arabic and Hindi would be an added advantage
  • Persuasion: Persuading others to change their minds or behaviour.
  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Negotiation: Bringing others together and trying to reconcile differences
  • Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do

Seniority Level: Associate

Employment Type: Full-time

Job Function: Sales and Business Development

Industries: Industrial Machinery Manufacturing and Automotive

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