Delivery Experience Customer Service Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates Amazon Full time

BasicQualifications

  • Excellent written and verbalcommunications skills with an ability to interact with seniorstakeholders.
  • Bar-raising stakeholdermanagement and organization skills. Track record of working withsenior stakeholders.
  • Ability to get hands dirtyin the detail but can also see the biggerpicture.
  • Ability to effectively manage multipleworkstreams at the same time while maintaining a high level ofquality.
  • Confident creating reports forleadership consumption.
  • Ability to takeinitiative even under unfamiliar or ambiguous circumstances - solidsense of accountability and sound personaljudgment.
  • Flexibility to respond quickly tochange and reprioritize in the face of changing stakeholderdemands.
  • Data-driven decision making and deepdive skills, including SQL.
  • Advanced skillswith MS Word and MS Excel.

PreferredQualifications

  • Background in ecommerce, retail orconsulting industries.
  • Experience coordinatingdelivery of customer experience, process improvement or costsavings programs.
  • Practical experience inprogram management concepts, such as prioritization, governance,reporting and benefits validation.
  • Experienceestablishing and consolidating program delivery metrics and statusreports.
  • Experience with project or programmanagement tracking and planning tools.

Company- Q-Express Documents Transport - G25

Key Skills
ITSoftware,Collaboration skills
Employment Type: Full-time
Department / FunctionalArea: IT Software
Experience: 1 Years - 2 Years years
Vacancy: 1
Joining Date: Mon, 30Dec 2024
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