Delivery Experience Customer Service Specialist
4 weeks ago
BasicQualifications
- Excellent written and verbalcommunications skills with an ability to interact with seniorstakeholders.
- Bar-raising stakeholdermanagement and organization skills. Track record of working withsenior stakeholders.
- Ability to get hands dirtyin the detail but can also see the biggerpicture.
- Ability to effectively manage multipleworkstreams at the same time while maintaining a high level ofquality.
- Confident creating reports forleadership consumption.
- Ability to takeinitiative even under unfamiliar or ambiguous circumstances - solidsense of accountability and sound personaljudgment.
- Flexibility to respond quickly tochange and reprioritize in the face of changing stakeholderdemands.
- Data-driven decision making and deepdive skills, including SQL.
- Advanced skillswith MS Word and MS Excel.
PreferredQualifications
- Background in ecommerce, retail orconsulting industries.
- Experience coordinatingdelivery of customer experience, process improvement or costsavings programs.
- Practical experience inprogram management concepts, such as prioritization, governance,reporting and benefits validation.
- Experienceestablishing and consolidating program delivery metrics and statusreports.
- Experience with project or programmanagement tracking and planning tools.
Company- Q-Express Documents Transport - G25
Key SkillsITSoftware,Collaboration skills
Employment Type: Full-time
Department / FunctionalArea: IT Software
Experience: 1 Years - 2 Years years
Vacancy: 1
Joining Date: Mon, 30Dec 2024
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