Customer Experience Specialist
2 days ago
We are looking for a skilled and motivated individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing top-notch customer service by attending to incoming calls within the quality guidelines. Your primary objective will be to ensure that customers receive exceptional service, resulting in increased satisfaction and loyalty.
Your duties will include handling and resolving customer complaints efficiently, recommending potential products or services based on customer needs, and maintaining high-quality standards for inbound and outbound calls. Additionally, you will contribute to business growth by generating new prospects and upselling various FAB products. Maintaining accurate customer records and confidentiality of customer data will also be an essential part of your responsibilities.
To succeed in this position, you must possess excellent communication skills, a strong team spirit, and the ability to work in a fast-paced environment. If you are a results-driven professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Experience Specialist
23 hours ago
Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank (FAB) Full timeWe are seeking a Customer Experience Specialist to join our team at First Abu Dhabi Bank. In this role, you will be responsible for delivering exceptional customer experiences across all touchpoints.Key ResponsibilitiesAs a Customer Experience Specialist, you will work closely with internal teams to develop and implement strategies that drive customer...
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Customer Experience Specialist
4 days ago
Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Experience SpecialistAt ADIB - Abu Dhabi Islamic Bank, we are committed to delivering exceptional customer experiences. The Customer Experience Specialist plays a vital role in achieving this goal by ensuring timely and efficient resolution of customer inquiries and complaints.Key Responsibilities:Deliver excellent customer service in accordance...
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Customer Experience Specialist
23 hours ago
Dubai, Dubai, United Arab Emirates Casamiauae Full timeJob Title:We are seeking a Customer Experience Specialist to join our team at Casamiauae. The successful candidate will be responsible for delivering exceptional customer experiences, fostering strong relationships, and driving customer retention.Key Responsibilities:Customer Relationship Management: Foster strong relationships with customers, ensuring...
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Customer Experience Specialist
2 days ago
Dubai, Dubai, United Arab Emirates Aims Healthcare LLC Full timeAims Healthcare LLC aims to hire a Customer Experience Specialist who can provide phenomenal telephone etiquette and negotiate effectively.This role involves handling customer inquiries by answering all questions and addressing concerns.Main Duties:Assist customers with the online purchase of healthcare services telephonically.Manage and handle multiple...
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Customer Experience Specialist
23 hours ago
Dubai, Dubai, United Arab Emirates We One Full timeWe One is seeking a Customer Experience Specialist to deliver exceptional customer service by attending to and resolving queries/issues. This role involves analyzing problems, developing logical solutions, and managing difficult customer situations with a positive and professional demeanor.The ideal candidate will have a Bachelor's degree and 3+ years...
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Customer Experience Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Emaar Properties (P.J.S.C.) Full timeWe are seeking a skilled Customer Experience Specialist to join our team as an F&B Ambassador (bartender).Key RequirementsA genuine service personality with high emotional intelligence.Maintain the highest level of customer satisfaction by adhering to service standards and procedures.The ideal candidate will have:A minimum of one-year experience in a similar...
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Customer Experience Specialist
12 hours ago
Dubai, Dubai, United Arab Emirates Independent Food Company Full timeThe Independent Food Company is a dynamic hospitality organization driven by a desire to bring people together through unique culinary experiences. With a diverse range of restaurants, including SALT, Somewhere, Parker's, Public, and Switch, we offer a vibrant and exciting work environment.We are currently recruiting Customer Experience Specialists who share...
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Customer Experience Specialist
21 hours ago
Dubai, Dubai, United Arab Emirates BADRI Management Consultancy Full timeJob SummaryWe are seeking a highly skilled Customer Experience Specialist based in Dubai to join our local team. As a key member of our GCC team, you will collaborate closely with our Global Teams based out of Mexico to enhance contact center flows through advanced automation and AI-driven solutions.About the RoleThis individual will support in developing...
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Customer Experience Specialist
16 hours ago
Dubai, Dubai, United Arab Emirates Tesla, Inc. Full timeCustomer Experience Specialist - Russian Speaker - DubaiJob Category: SalesLocation: DubaiReq. ID: 237562Job Type: Full-timeWhat to ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial...
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Luxury Customer Experience Specialist
12 hours ago
Dubai, Dubai, United Arab Emirates ZILLI Dubai Full timeWe are looking for a talented LUXURY CUSTOMER EXPERIENCE SPECIALIST to deliver exceptional customer experiences in the luxury sector. As a Luxury Customer Experience Specialist, you will be responsible for managing customer inquiries, resolving complaints, and driving conversions into sales.Responsibilities:Manage customer interactions across email, phone,...
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Customer Experience Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Tesla Full timeWhat To ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful...
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Customer Experience Specialist
4 days ago
Dubai, Dubai, United Arab Emirates Mohamed Hareb Al Otaiba Group Full timeJob Description: As a Customer Experience Specialist, you will play a vital role in ensuring that our customers receive exceptional service. Your primary responsibility will be to answer all incoming calls, attend to inquiries, resolve complaints and provide all the necessary information in a timely manner.Main Responsibilities:Answer Phones: Respond to...
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Customer Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Apt Resources Full timeCareer Opportunities: Customer Experience Specialist - Hotel Sector.Apt Resources seeks skilled individuals to join our clients team as Customer Experience Specialists in the Hotel Sector. The ideal candidate will have previous experience in a 4-star hotel in UAE and excellent verbal communication skills. Key responsibilities include taking orders, serving...
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Customer Experience Manager
23 hours ago
Dubai, Dubai, United Arab Emirates Al Fahim Group Full timeAs a key member of the Al Fahim Group, we are seeking an experienced Customer Experience Manager to oversee the Call Centre operations. The ideal candidate will be responsible for ensuring that customer satisfaction is at the forefront of everything we do.About the Role:Create and maintain a comprehensive knowledge base to ensure consistent and efficient...
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Customer Experience Associate
13 hours ago
Dubai, Dubai, United Arab Emirates Tesla, Inc. Full timeCustomer Experience Specialist - DubaiJob Category: SalesLocation: Dubai
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Customer Experience Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeResponsibilitiesSupport the development of customer journey maps and service blueprints for the SHARE loyalty programme, collaborating with product managers, commercial managers, and operations managers to elevate product and service design.Participate in the ideation of new projects to meet customer needs.Analyze the Voice of the Customer programme,...
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Customer Experience Specialist
19 hours ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeSupport the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service designParticipate in ideation of new projects to meet customer needsAnalysis of Voice of the Customer programme translating data into tangible action...
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Customer Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Tabby Full timeCustomer Experience StrategyWe are seeking an experienced Project Manager to lead the development and implementation of our customer experience strategy. As a key member of our CX team, you will work closely with stakeholders to understand customer needs and preferences, identifying opportunities for improvement and implementing effective solutions.The ideal...
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Customer Experience Engineer
6 days ago
Dubai, Dubai, United Arab Emirates Salesforce, Inc. Full timeKey ResponsibilitiesMeasure success by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline across the assigned territory.Work closely with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns.Lead client discovery and workshop...
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Customer Experience Specialist
5 days ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeSupport the development customerjourney maps and service blueprints for SHARE loyalty programme andcollaboration with product managers, commercial managers,operations managers to elevate product and servicedesign Participate in ideation of new projectsto meet customer needs Analysis of Voice of theCustomer programme translating data into tangible action by...