Apple Channel Store Advisor
4 weeks ago
Passionate aboutdetails.
Description
TheASC has the following responsibilities to fulfil as they relate tofour key areas: Customer: We are responsible for ensuring eachcustomer has a world-class Apple customer experience PromotingApple products and solutions by passionately sharing the benefitsand values of Apple products through product demonstrations.Conducting 1:1 and 1:many (where applicable) product demonstrationsusing worldwide developed demonstration scripts for guidance andmentorship. Building a community of dedicated Apple customers whowill come back to consult the ASC on future Apple purchases. 2.In-store Merchandising The ASC operates as the business manager ina point of sale. As such, it is the ASC's responsibilityto develop the virtual team to maintain the quality and appearanceof the in-store merchandising in order to give the customer thebest possible Apple experience. Responsibilities include: Ensuringall merchandising elements (including demo content, as well as all2D and 3D elements) are up to date and follow Apple worldwidestandards with a high attention to detail We guide and educate theshop team members to work together to establish and maintainingtidiness according to worldwide guidelines. Flagging to the managerany maintenance issues with any Apple merchandising in the store.Maintaining the brand image through dynamic attention to visualstandards. 3. Staff Management A successful ASC proves him orherself of significant value to a Reseller's managementteam and gains support without authority. You will have a strongeye for business and understanding of the business partnersbusiness and goals. Responsibilities include: Living as a promoterof the Apple brand to Reseller's staff / management, andkeeping them engaged current on Apple's latest and thegreatest products. Understand what the Reseller'sbusiness goals are and link Apple's goals to theirs.Identifying and maintaining a "virtual team" ofkey staff members who the ASC will train and transform into AppleProfessional / Experts. The training of the "virtualteam" is essential, as they will depend on this group tosupport Apple's business in every way. 4. AppleCorporate/Manager The ASC is able to provide key insights on theApple business and identify business opportunities.Responsibilities include: Monitoring performance results andinventory levels across multiple lines of business. Monitoringstandardized metrics and trend tracking. Providing insightfulfeedback that will help to further develop and improve upon AppleShop performance. Working together with partner store leadership toachieve and improve results and drive lasting impact. Working crossfunctionally with store managers to drive extraordinary outcomesfor everyone.
Education&Experience
Bachelor'sdegree or equivalent experiencepreferred.
AdditionalRequirements
- Apple is an Equal OpportunityEmployer that is committed to inclusion and diversity. We also takeaffirmative action to offer employment and advancementopportunities to all applicants, including minorities, women,protected veterans, and individuals with disabilities. Apple willnot discriminate or retaliate against applicants who inquire about,disclose, or discuss their compensation or that of otherapplicants.
- We will ensure that individualswith disabilities are provided reasonable accommodation toparticipate in the job application or interview process, to performessential job functions, and to receive other benefits andprivileges of employment. Please contact us to requestaccommodation.
Comunication skills,Sales &Business Development
Employment Type: Full Time
Department / FunctionalArea: Sales,Business Development
Experience: 2 Years - 3 Years years
Vacancy: 1
Joining Date: Wed, 19 Feb 2025
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