Customer Experience Specialist

Customer Experience SpecialistAt ADIB - Abu Dhabi Islamic Bank, we are committed to delivering exceptional customer experiences. The Customer Experience Specialist plays a vital role in achieving this goal by ensuring timely and efficient resolution of customer inquiries and complaints.Key Responsibilities:Deliver excellent customer service in accordance...

Aims Healthcare LLC aims to hire a Customer Experience Specialist who can provide phenomenal telephone etiquette and negotiate effectively.This role involves handling customer inquiries by answering all questions and addressing concerns.Main Duties:Assist customers with the online purchase of healthcare services telephonically.Manage and handle multiple...

Job OverviewWe are looking for a skilled and motivated individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing top-notch customer service by attending to incoming calls within the quality guidelines. Your primary objective will be to ensure that customers receive exceptional service, resulting in...

We are seeking a skilled Customer Experience Specialist to join our team as an F&B Ambassador (bartender).Key RequirementsA genuine service personality with high emotional intelligence.Maintain the highest level of customer satisfaction by adhering to service standards and procedures.The ideal candidate will have:A minimum of one-year experience in a similar...

Rotana Hotels seeks a skilled Customer Experience Specialist to provide exceptional service to our guests. Key responsibilities include:• Answering phone calls in a professional and friendly manner, addressing guest inquiries and resolving issues efficiently.• Maintaining effective communication with hotel departments to ensure smooth service delivery...

What To ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful...

Job Description: As a Customer Experience Specialist, you will play a vital role in ensuring that our customers receive exceptional service. Your primary responsibility will be to answer all incoming calls, attend to inquiries, resolve complaints and provide all the necessary information in a timely manner.Main Responsibilities:Answer Phones: Respond to...

Job SummaryJuma Al Majid Holding Group invites applications for the position of Customer Experience Specialist - Dubai, who will play a crucial role in enhancing customer satisfaction and driving sales growth in the dynamic automobile industry.Primary ResponsibilitiesDevelop and maintain strong relationships with customers to understand their needs and...

ResponsibilitiesSupport the development of customer journey maps and service blueprints for the SHARE loyalty programme, collaborating with product managers, commercial managers, and operations managers to elevate product and service design.Participate in the ideation of new projects to meet customer needs.Analyze the Voice of the Customer programme,...

Customer Experience StrategyWe are seeking an experienced Project Manager to lead the development and implementation of our customer experience strategy. As a key member of our CX team, you will work closely with stakeholders to understand customer needs and preferences, identifying opportunities for improvement and implementing effective solutions.The ideal...

Support the development customerjourney maps and service blueprints for SHARE loyalty programme andcollaboration with product managers, commercial managers,operations managers to elevate product and servicedesign Participate in ideation of new projectsto meet customer needs Analysis of Voice of theCustomer programme translating data into tangible action by...

Key ResponsibilitiesMeasure success by the overall performance of the Sales team in growing annual revenues and providing solution expertise to support growing the sales pipeline across the assigned territory.Work closely with sales teams, partners, product and industry specialists to plan and deliver on sales campaigns.Lead client discovery and workshop...

Support the development customerjourney maps and service blueprints for SHARE loyalty programme andcollaboration with product managers, commercial managers,operations managers to elevate product and servicedesignParticipate in ideation of new projectsto meet customer needsAnalysis of Voice of theCustomer programme translating data into tangible action by...

About the RoleWe are looking for a highly motivated and experienced Senior Marketing Cloud Solution Engineer to join our Middle East Solution Engineering team. As a key member of our team, you will be responsible for delivering exceptional customer experiences by providing technical expertise and support to customers and partners.Your primary focus will be...

Roles and responsibilitiesDeliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.Professionally...

Job OverviewAt Hamilton Aquatics, we're seeking a highly skilled Customer Happiness Executive to provide exceptional customer service and be the first point of contact for our clients. The ideal candidate will thrive in a dynamic environment, providing clear and knowledgeable information about our programmes while ensuring a smooth customer experience.About...

Virtual Relationship Officer Role - Part-Time PositionFirst Gulf Bank PJSC, the UAE's leading bank, offers a wide range of tailored solutions to cater to the diverse banking needs of customers across the globe.Key Responsibilities:Manage a portfolio of 400-500 customers primarily comprising non-borrowing customers.Achieve monthly and annual Key Performance...

Oversee customer satisfaction surveys and resolve complaints efficiently.Manage the leads process, ensuring timely follow-ups with CRM and sales teams.Prepare and submit weekly lead reports for performance tracking.Enhance the customer delivery experience, ensuring smooth and memorable handovers.Coordinate marketing demo logistics and delivery preparation...

Key ResponsibilitiesThe successful candidate will be responsible for delivering exceptional customer experiences, fostering strong relationships with colleagues, and upholding the highest standards of quality and efficiency.Service StandardsOrder Taking and Presentation: Effectively communicate menu options to customers and present orders in a timely...

Roles and responsibilitiesDeliver excellent customerservice and manage the needs of our customers (guests and partners)through our communication channels (phone, email, and livechat).Required to support combination of Agodaproducts (Hotel, Flights, Activities and more) to support thebusiness needs after being trained for requiredskillsProfessionally handle...