Learning Development Manager
4 weeks ago
TeamDevelopment &Engagement
- Provide coaching, mentoring, andfeedback to managers to support their professional development andimprove performance.
- Foster a culture ofcontinuous learning and excellence within the organization bypromoting employee engagement andempowerment.
- Develop and implement strategiesto enhance employee engagement within thehotels.
- Collaborate with management to launchDEIB (Diversity, Equity, Inclusion, and Belonging)initiatives.
PerformanceMeasurement
- Lead performance measurement cyclealong with HODs and HR Business Partners to ensure all team playersare having regular performance evaluations across thebusiness.
- Implement performance metrics and keyperformance indicators (KPIs) to measure the effectiveness oftraining programs and quality assuranceinitiatives.
- Analyse data and generate reportsto track performance trends, identify areas of strength andweakness, and make recommendations forimprovement.
Compliance
- Stay up to date with industryregulations, best practices, and emerging trends related totraining and quality management in the hospitalitysector.
- Ensure compliance with all relevanthealth, safety, and sanitation standards, as well as companypolicies and procedures.
- Bachelor'sdegree in hospitality management, Business Administration, or arelated field.
- Proven experience in trainingand quality management within the hospitality industry, with atleast 2 years in a leadership role.
- Provenexpertise in LMS Systems.
- Strong understandingof hospitality operations, service standards, and customerexpectations.
- Excellent communication,presentation, and interpersonal skills.
- Abilityto develop and deliver engaging training programs that cater todiverse learning styles.
- Analytical mindsetwith the ability to interpret data and make data-drivendecisions.
- Detail-oriented with a focus ondelivering high-quality results.
Comunicationskills,Human Resource
Employment Type: Full Time
Department / FunctionalArea: HR,Human Relations,Industrial Relations
Experience: 0 Years - 2 Years years
Vacancy: 1
Joining Date: Fri, 03 Jan 2025
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