Connect Demo Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates H-E-B Full time

As a Selling Demo Representative,you'll sell products through various selling andhospitality events to educate and inform Customers of productfeatures to drive customer engagement andsales.

Once you're eligible,you'll become an Owner in the company, so we'relooking for commitment, hard work, and focus on quality andCustomer service. 'Partner-owned' means our mostimportant resources-People-drive the innovation, growth, andsuccess that make H-E-B The Greatest Omnichannel RetailingCompany.

Do you havea:

HEART FOR PEOPLE- commitment to work hardto make sure People come first?

HEAD FORBUSINESS- the know-how to combine first-class customer service andselling?

PASSION FOR RESULTS- ability to meetsales goals in a fast-paced environment, while handling multipleconcurrent tasks?

We are lookingfor:

  • strong communicationand interpersonal skills
  • passion for customerservice and hospitality

What is thework?

Customer Service / Sales:

  • Follows the customer service andhospitality model to connect with Customers, building a sense ofcommunity and driving loyalty
  • Creates anatmosphere of celebration by participating in total storeevents
  • Engages Customers with enthusiasm,sharing product knowledge, samples, and savings / valueinformation; finds opportunities to surprise and delightCustomers
  • Provides excellent customer service;answers product-related questions; helps Customers locatemerchandise
  • Reviews educational materials(story, video, etc.) and experiences products prior to eachscheduled event
  • Ensures all selling material,including signage, recipe cards, coupons, etc., are printed anddisplayed to support customerengagement
  • Prepares, stages, executes, andcloses events, including product, equipment, supplies, safety /sanitation needs, marketing materials, sample payment, closingevent in scheduling system, etc.
  • Preparesproducts for use in demonstrations /samplings
  • Reviews daily sales reports;understands success metrics

Food Safety / Sanitation:

  • Ensures compliance with federal,state, and H-E-B food safety regulations / standards and departmentSOPs daily
  • Attends required food safety andrelated trainings
  • Maintains a professional,clean, healthy, and safe workenvironment
  • Cleans up workstation area; assistsother sales Partners as needed

What is your background?

  • Minimum age 18(mandatory)
  • Experience in sales or customerservice
  • Experience in product demonstration(preferred)

Do you havewhat it takes to be a fit as an H-E-B Selling Demo Rep?

  • Knowledge of sales or productdemonstration (preferred)
  • Strong communicationand interpersonal skills
  • Strong customerservice skills
  • Ability to communicate allproduct ingredients and recipe components to inform Customers withallergy or dietary concerns
  • Ability to read andinterpret documents
  • Ability to manage multiplepriorities and shift focus betweenprojects
  • Ability and willingness to workflexible hours
  • A passion for customer serviceand hospitality

Canyou...

  • Constantly* stand,reach at waist, and grasp
  • Occasionally walk,reach overhead, reach at shoulder, reach at knee, reach at floor,bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/ pull with arms, pinch, and perform fine motormovements
  • Occasionally be exposed to cold& hot temperatures, loud noise, wetconditions
  • Demonstrate the ability to lift 35lbs, and manage more than 25 lbs**
  • While theremay be exceptions, the measurements noted are generally definedas-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hourday
  • It is Partners' responsibility tonever lift beyond their own safe lifting limit. If an item is tooheavy to lift, push or pull, and / or carry, the Partner must breakthe box down into lighter, smaller, more manageable components, orask for assistance from another Partner or amanager.
Key Skills
Comunication skills,Sales & BusinessDevelopment
Employment Type : FullTime
Department / Functional Area: Sales,Business Development
Experience: years
Vacancy: 1

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