Current jobs related to Visitor Experience Specialist - Abu Dhabi, Abu Dhabi - Al Nahiya Group
-
Guest Experience Executive
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The Learning Experience #328 Full timeCompany Overview:Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full timeJOB DESCRIPTIONVisitor Services Training and Excellence Manager Zayed National MuseumAbout BLR WORLDBLR WORLD is an award-winning talent consultancy for the culture, entertainment, and events sectors, enabling organisations to plan, staff, and operate unique permanent and temporary visitor experiences with the very best people.Our core services are HR...
-
Visitor Services Training and Excellence Manager
4 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full timeJOB DESCRIPTION Visitor Services Training and Excellence Manager Zayed National Museum About BLR WORLD BLR WORLD is an award-winning talent consultancy for the culture, entertainment, and events sectors, enabling organisations to plan, staff, and operate unique permanent and temporary visitor experiences with the very best people. Our core services...
-
Aviation Customer Experience Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The Learning Experience #328 Full timeCompany OverviewThe Learning Experience is a global leader in executive aviation with a unique ecosystem of locations around the world. Our success springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. We provide exceptional private terminals, aircraft fueling, ground handling, and global trip planning...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full timeAbout BLRWORLD BLR WORLD isan awardwinning talent consultancy for the culture entertainmentand events sectors enabling organisations to plan staff and operateunique permanent and temporary visitor experiences with the verybest people. Our core services are HRConsultancy Recruitment Training and Operations. We find brilliantpeople create high performing...
-
Luxury Service Executive
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The Learning Experience #328 Full timeJob PurposeThe Guest Experience Executive is responsible for delivering high-quality service to FBO visitors and passengers from arrival to departure. As the first point of contact, the executive represents the company brand and image in an elegant and seamless manner.Key responsibilities include meeting and greeting clients, managing passenger documentation...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full timeJOBDESCRIPTION Visitor ServicesTraining and Excellence Manager Zayed National MuseumAbout BLR WORLDBLR WORLD is an awardwinning talent consultancy for theculture entertainment and events sectors enabling organisations toplan staff and operate unique permanent and temporary visitorexperiences with the very best people. Our coreservices are HR Consultancy...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Sheikh Shakhbout Medical City - SSMC Full timeJOB DESCRIPTION Responsible for partnering with practice and operational teams with in-the-moment service recovery and assistance. If the practice and operations have attempted to assist that patient, but they need additional resources, the Assistant Patient Experience Officer, with guidance from the Patient Experience Officer, can be called upon to assist....
-
Reception Support Specialist
11 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Khidmah Full timeJob PurposeKhidmah is seeking a highly skilled and organized Reception Support Specialist to join our team. The ideal candidate will have excellent customer service skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment.Key ResponsibilitiesGreet visitors and deliver exceptional customer service assistance.Answer calls...
-
Customer Experience Specialist
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates vacancies - jobboard Full timeMelia Hotel is seeking a highly skilled and motivated individual to fill the position of Receptionist in their Customer Service department.Job Description:The successful candidate will be responsible for managing the front desk, answering phone calls, and providing exceptional customer service.Key Responsibilities:Manage the front desk and answer incoming...
-
Customer Interaction Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Solutions+ (A Mubadala company) Full timeJob DescriptionWe are looking for a Customer Interaction Specialist to join our team at Solutions+ (A Mubadala company). In this role, you will be responsible for handling incoming calls, welcoming visitors, and providing support to customers.Responsibilities* Manage incoming calls and ensure a positive experience for callers* Welcome visitors and provide...
-
Cultural Interpretation Specialists
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full timeExperiential Learning SpecialistThe Zayed National Museum is seeking an Experiential Learning Specialist to join its team as a Museum Educator. In this role, you will design and deliver interactive, engaging, and informative interpretive programs for various audiences.ResponsibilitiesCollaborate with the Interpretive Experience team to create engaging...
-
Business Administration Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADAMZ IT SOLUTIONS Full timeWe are seeking a highly skilled Business Administration Specialist to join our team at ADAMZ IT SOLUTIONS. The successful candidate will be responsible for managing the front office, receiving visitors, and handling phone calls.The ideal candidate will provide administrative assistance to the management team, including preparing documents, reports, and...
-
Customer Experience Ambassador
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Medbiomate Full timeJob DescriptionThe Customer Experience Ambassador role is a vital part of ensuring our patients receive exceptional care. As a key member of the Medbiomate team, you will be responsible for promoting a welcoming atmosphere, greeting patients and visitors in a professional manner, and managing visitor expectations.Responsibilities:Communicate facility...
-
Customer Experience Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sanipex Group Full timeAbout This OpportunitySanipex Group is looking for a Customer Experience Specialist to serve as a brand ambassador, maintaining exceptional customer service standards and ensuring a high-quality showroom experience.As a Customer Experience Specialist, you will handle customer inquiries, complaints, and develop long-term relationships with clients. You will...
-
Tour Experience Specialist
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full timeAbout Us">We are a leading group in Al Ain, dedicated to showcasing the city's rich cultural heritage. ">Job Role">Your Key Responsibilities:Deliver high-quality tours that showcase the best of Al Ain's cultural, historical, and natural attractions.Foster a positive and inclusive environment for all tour participants.Develop strong relationships with...
-
Front Desk Support Specialist
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AKQA Egypt Full timeAbout the RoleAs a Front Desk Support Specialist at AKQA Egypt, you will be responsible for providing exceptional customer service and support to our clients. Your primary role will be to greet and welcome visitors with a positive attitude, answer phone calls in a friendly manner, and manage the reception area to ensure it is clean and presentable at all...
-
Assistant Patient Experience Officer
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Medbiomate Full timeResponsibilities:1. Promotes a welcoming and friendly atmosphere for the patients and visitors.2. Ensures to greet patients, relatives, staff, and visitors in a professional and courteous manner.3. Manages visitors by communicating the visiting time, amenities available, and services SSMC provides.4. Explains facility policies and procedures for patients,...
-
Museum Experience Designers
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates BLR WORLD Full timeCulture and Heritage ConnectionBLR WORLD is hiring Museum Educators to work at the Zayed National Museum in Abu Dhabi, UAE. As a Museum Educator, you will contribute to enhancing visitor engagement through world-class museum education services.ResponsibilitiesDesign and deliver interactive programs for various audiences.Collaborate with the Interpretive...
-
Assistant Patient Experience Officer
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Medbiomate Full timeResponsibilities:Promotes a welcoming and friendly atmosphere for the patients and visitors.Ensures to greet patients, relatives, staff, and visitors in a professional and courteous manner.Manages visitors by communicating the visiting time, amenities available, and services SSMC provides.Explains facility policies and procedures for patients, families, and...
Visitor Experience Specialist
1 month ago
KeyResponsibilities:
- Greetand welcome visitors with a friendly and professionalattitude.
- Provide information aboutthe organization exhibits orattractions.
- Assist with ticketingreservations and visitorcheckins.
- Address visitor questionsconcerns or feedback promptly andeffectively.
- Maintain thecleanliness and organization of the visitorspace.
- Support events or specialactivities as needed.
- Collaboratewith team members to enhance the overall visitorexperience.
RequirementsStrongcommunication and interpersonalskills.
Positive attitude andcustomer serviceorientation.
Ability to handlemultiple tasks and stay calm underpressure.
Basic knowledge oftechnology for ticketing or reservation systems is aplus.
Previous experience incustomer service hospitality or similar roles ispreferred.
Leadership and Management: - Oversee the Ticketing Unit, providingguidance and support to team members to achieve operational goals.Ticketing Strategy Development: - Develop and implement ticketingstrategies that maximize revenue while ensuring a seamless visitorexperience. System Management: - Manage and optimize ticketingsystems and platforms, ensuring they are user-friendly andintegrated with other departmental systems. Customer ExperienceEnhancement: - Monitor customer feedback and ticketing performancemetrics to identify areas for improvement in visitor services.Project Management: - Lead discussions with site managers to gatherrequirements and manage ticketing software projects. Overseeproject timelines, budgets, and vendor coordination. BusinessAnalysis: - Translate business requirements into technicalspecifications for ticketing implementation. Conduct gap analysisand recommend solutions. Collaboration: - Work closely with otherdepartments, including marketing, operations, and events, tocoordinate ticketing for special events and exhibitions. UX Design:- Collaborate with UX designers/agencies to create user-friendlyticketing flows. Implement continuous improvements based on userfeedback. Reporting and Analysis: - Prepare regular reports onticket sales, visitor demographics, and trends to inform strategicdecision-making. Track system performance, user satisfaction, andrevenue. Budget Management: - Assist in the development andmanagement of the ticketing budget, ensuring cost-effectiveoperations. Training and Development: - Train and develop staff onticketing processes, customer service standards, and system usage.Compliance and Security: - Ensure compliance with all relevantregulations and security protocols related to ticket sales andvisitor access.
Key Skills
Computer Science,user experience,UserInterface,SME,CSS,Interaction Design,Windows,Android,UsabilityStudies,Visual Design,HTML,User Research,JavaScript,WebServices,Wireframes
Employment Type: Full Time
Experience: 0-1 years
Vacancy: 1
