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Customer Experience Specialist

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Sanipex Group Full time

About This Opportunity

Sanipex Group is looking for a Customer Experience Specialist to serve as a brand ambassador, maintaining exceptional customer service standards and ensuring a high-quality showroom experience.

As a Customer Experience Specialist, you will handle customer inquiries, complaints, and develop long-term relationships with clients. You will also provide expert design advice, collaborate with the CAD team for product mock-ups, and stay current on design trends to provide relevant and innovative solutions.

To succeed in this role, you must be a driven, customer-focused individual with a proven ability to exceed sales targets.

Responsibilities include:

  • Handling customer inquiries and complaints
  • Developing long-term relationships with clients
  • Providing expert design advice
  • Meeting sales targets