Visitor Services Training and Excellence Manager

JOB DESCRIPTIONVisitor Services Training and Excellence Manager Zayed National MuseumAbout BLR WORLDBLR WORLD is an award-winning talent consultancy for the culture, entertainment, and events sectors, enabling organisations to plan, staff, and operate unique permanent and temporary visitor experiences with the very best people.Our core services are HR...

Job Description:BLR WORLD is hiring a Visitor Services Training and Excellence Manager to compose content, schedule, and deliver training to the Visitor Services team and staff who interact with visitors.Responsibilities:Manage the training schedule around operational requirements.Develop training subjects, content, and session structures.Monitor staff...

Job Overview:BLR WORLD is seeking a Visitor Services Training and Excellence Manager to develop and implement training programs for the Visitor Services team.Key Responsibilities:Analyse customer satisfaction and develop strategies for improvement.Work with the VS Section Head to develop the ongoing training strategy.Fluent in Arabic and English, written and...

ResponsibilitiesLead the Museum Accessibility Committee and co-lead the People of Determination committee, engaging with user experience panels to ensure inclusive practices.Oversee the museum's accessibility policy, ensuring compliance with UAE and international standards. Identify and escalate accessibility risks within the museum's risk...

About BLR WORLDWe are an award-winning talent consultancy that enables organisations to plan, staff, and operate unique visitor experiences.The role of the Visitor Services Training and Excellence Manager is crucial in delivering high-quality training to staff who interact with visitors.Key Responsibilities:Manage the training schedule for the Visitor...

Visitor Services Unit Head (UAE Nationals)Zayed National Museum is located at the heart of Saadiyat Cultural District Abu Dhabi. The national museum of the United Arab Emirates celebrates the rich history, culture and stories of its people from ancient times to modern day.Job PurposeThis role is essential in creating a world-class visitor experience at Zayed...

Visitor Services Unit Head (UAE Nationals) Zayed National Museum is located at the heart of Saadiyat Cultural District Abu Dhabi. The national museum of the United Arab Emirates celebrates the rich history, culture and stories of its people from ancient times to modern day. Job Purpose This role is essential in creating a world-class visitor experience at...

Job SummaryThe Visitor Experience Specialist is responsible for delivering exceptional customer service and creating engaging experiences for our visitors. This role requires strong communication skills, a positive attitude, and the ability to handle multiple tasks under pressure.ResponsibilitiesCommunication and Collaboration: Engage with visitors,...

About BLR WORLDWe are a specialist talent consultancy providing expert solutions for the culture, entertainment, and events sectors.We empower organisations to plan, staff, and operate unique visitor experiences with exceptional people.We deliver HR Consultancy, Recruitment, Training, and Operations services that drive business success.Our goal is to bring...

About BLR WORLDBLR WORLD is an award-winning talent consultancy for the culture, entertainment, and events sectors, enabling organisations to plan staff and operate unique permanent and temporary visitor experiences with the very best people.Our core services are HR Consultancy, Recruitment, Training, and Operations. We find brilliant people, create...

About BLR WORLD BLR WORLD is an award-winning talent consultancy for the culture, entertainment and events sectors, enabling organisations to plan, staff and operate unique permanent and temporary visitor experiences with the very best people. Our core services are HR Consultancy, Recruitment, Training, and Operations. We find brilliant people, create high...

About BLR WORLD BLR WORLD is an award-winning talent consultancy for the culture, entertainment and events sectors, enabling organisations to plan, staff and operate unique permanent and temporary visitor experiences with the very best people. Our core services are HR Consultancy, Recruitment, Training, and Operations. We find brilliant people, create high...

Mission-Critical SkillsTo succeed as a Visitor Experience Lead, you will require strong skills in communication and interpersonal relations. You should have a solid understanding of accessibility standards and guidelines, along with excellent problem-solving abilities.The ideal candidate will also possess a bachelor's degree in a related field such as Museum...

About BLR WORLD BLR WORLD is an awardwinning talent consultancy for the culture entertainment and events sectors enabling organisations to plan staff and operate unique permanent and temporary visitor experiences with the very best people. Our core services are HR Consultancy Recruitment Training and Operations. We find brilliant people create high...

About BLR WORLD BLR WORLD is an awardwinning talent consultancy for the culture entertainment and events sectors enabling organisations to plan staff and operate unique permanent and temporary visitor experiences with the very best people. Our core services are HR Consultancy Recruitment Training and Operations. We find brilliant people create high...

Visitor Experience Specialist Abu Dhabi, United Arab Emirates | Posted on 12/12/2024 Greet and welcome visitors with a friendly and professional attitude.Provide information about the organization, exhibits, or attractions.Assist with ticketing, reservations, and visitor check-ins.Address visitor questions, concerns, or feedback promptly and...

Visitor Experience Specialist Abu Dhabi, United Arab Emirates | Posted on 12/12/2024 Greet and welcome visitors with a friendly and professional attitude.Provide information about the organization, exhibits, or attractions.Assist with ticketing, reservations, and visitor check-ins.Address visitor questions, concerns, or feedback promptly and...

Visitor Experience SpecialistAbu Dhabi, United Arab Emirates | Posted on 12/12/2024 Greet and welcome visitors with a friendly and professional attitude. Provide information about the organization, exhibits, or attractions. Assist with ticketing, reservations, and visitor check-ins. Address visitor questions, concerns, or feedback promptly and effectively....

Role OverviewThe Visitor Experience Specialist plays a crucial role in creating memorable experiences for our visitors. This position requires strong communication skills, a positive attitude, and the ability to handle multiple tasks under pressure.Key ResponsibilitiesCustomer Service: Deliver exceptional customer service, responding to visitor queries,...

Direct message the job poster from CERT The Centre of Excellence for Applied Research & Training to learn more about this exciting opportunity.About Our TeamWe are an established company that is expanding our capabilities in vocational and education training.Our team is passionate about delivering high-quality projects that make a real impact.We are seeking...