Customer Care Lead

Company Overview:Join the NOOPS team in the vibrant business landscape of the UAE! NOOPS is a leading digital transformation company committed to helping businesses succeed in the digital age. We pride ourselves on providing innovative solutions and exceptional service to our clients. As we expand our operations in the UAE, we are seeking dedicated...

We are looking for a dedicated Customer Care Specialist who excels in English communication, both verbal and written and possesses the ability to handle customer queries with patience and professionalism. The responsibilities for this role include: - Providing exceptional customer service by attending to inquiries and resolving issues promptly and...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoringIncrease and maximize productivity targets through driving retail KPIs and operation basicsWork effectively with call center teams, supervisors, and managers to implement quality initiatives and drive...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supervisors, and managers to implement quality initiatives and drive performance...

We are looking for our client in food industry a Customer Care AssistantThe role Processing partner orders through email and phone determining delivery time method of transportation depending on product availability promotions seasonality order optimization (upsell) sales policy and import rules. Update partners on order changes (lead time product...

Previous experience in a callcenter environment as a Quality Lead for a minimum of two years,with a focus on quality assurance andmonitoringIncrease and maximize productivitytargets through driving retail KPIs and operationbasicsWork effectively with call center teams,supervisors, and managers to implement quality initiatives anddrive performanceStrong...

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

Vesta Care is actively recruiting for the role of **Parttime Caregiver - Home Care Services** for its Dubai Headquarters. **About us** Vesta Care is the Home Healthcare arm of a prominent Healthcare Investment Holdings Group and one of the Vesta Group Brands (Vesta Rehab, Vesta Life, Vesta Medical). Our company is a multispecialty provider of Home...

Vesta Care is actively recruiting for the role of **DHA Registered Nurse (RN) - Home Care Services** for its Dubai Headquarters. **About us** Vesta Care is the Home Healthcare arm of a prominent Healthcare Investment Holdings Group and one of the Vesta Group Brands (Vesta Rehab, Vesta Life, Vesta Medical). Our company is a multispecialty provider of Home...

Vesta Care is actively recruiting for the role of **DHA Registered Nurse (RN) - Home Care Services** for its Dubai Headquarters. **About us** Vesta Care is the Home Healthcare arm of a prominent Healthcare Investment Holdings Group and one of the Vesta Group Brands (Vesta Rehab, Vesta Life, Vesta Medical). Our company is a multispecialty provider of Home...

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team at Al Haktur IT Solutions in Dubai. As a Customer Care Executive, you will be the primary point of contact for our valued customers, ensuring a positive and satisfying experience with our products and services. **Responsibilities**: - Provide exceptional customer service...

1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAEDescription:As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets.Job...

1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAE Description: As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets. Job...

1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAEDescription:As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets.Job...

**Auto Care Workshop Supervisor** **Overview of the Role**: You will manage and lead a team of professionals from Detailing, Bodyshop, Tinting, PPF and Foiling/Wrapping Departments. The role requires coordinating with different departments and distribute the workload to the team to ensure that process is followed, and vehicles are delivered on time in...

**Job Description**: Criteria for the job: 1. Should have 2-3 years of relevant customer care experience. 2. Should have high school diploma or equivalent. 3. Must have an **Healthcare background.** 4. Must have excellent verbal, written and interpersonal skills. 5. Should be fluent in English, other languages is a plus. 6. Must be a Arabic speaker 7....

We are looking for our client in foodindustry a Customer CareAssistantThe roleProcessing partner ordersthrough email and phone determining delivery time method oftransportation depending on product availability promotionsseasonality order optimization (upsell) sales policy and importrules. Update partners on order changes (lead timeproduct availability shelf...

SUMMARY:The main duty of an Customer Care Unit Officer is to respond to communication inquiries / complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service....