Business Process Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates Lyondell Basell North America Full time

LyondellBasell (NYSE: LYB): As a leader in the global chemical industry, LyondellBasell strives every day to be the safest, best operated and most valued company in our industry. The company's products, materials and technologies are advancing sustainable solutions for food safety, access to clean water, healthcare and fuel efficiency in more than 100 international markets. LyondellBasell places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. The company takes great pride in its world-class technology and customer focus. LyondellBasell has stepped up its circularity and climate ambitions and actions to address the global challenges of plastic waste and decarbonization. For more information, please visit or follow @LyondellBasell on

Basic Function

The purpose of the job is to design, improve and implement strategic changes in Business Processes to meet current and future requirements that would support long-term business directions of AFMEI & company.

The scope of this role includes the management and oversight of business process of Supply Chain & Commercial as well as Master Data management for AfMEI region for both O&P and APS business units.

The role requires a thorough understanding of business processes, in particular order to cash process. It is responsible for designing and implementing regional improvements projects across the region. Despite being a regional role, due to global business process setup within supply chain, it requires effective coordination with global business process across the region to align on AfMEI Projects.

In this position, the Manager works with cross functional (Supply Chain, ITS, Commercial, Global Business Process ) stakeholders and peers to deliver efficient and effective Supply Chain & Commercial processes that are customer focused, ensuring LYB compliance and value-oriented solutions.

This position drives Supply Chain & Commercial Excellence and a continuous improvement culture, with a mindset to support organizational and process standardization while considering opportunities to innovate and bring the organization to a higher level of performance.

Roles & Responsibilities
  • Develop and implement process improvements relates to the following areas :


• Order Fulfillment

• Order-to-Cash

• Interface with 3rd Party Service Providers, Banks, logistics ,etc.

• Planning and forecasting process

• Inventory Management

• Business models like hubs , SOW, etc.

  • Work with Sales & Business Management of AFMEI region for design and implementation of sustainable solutions in key business areas of demand , supply and customer management.
  • Work with ME JV Team along with LYB AFMEI team to design, develop and implement supply chain business models and automated Processes to support LYB's business requirements and long term strategy of AFMEI regions.
  • Lead and mentor Master data specialists to ensure high quality Customer and Material Master Data and the related governance.
  • Assist in evaluating and resolving business process challenges within ERP and related system/ tools at the Management level
  • Lead and mentor direct reports to improve the business process and solve the operational issues.
  • Work in close collaboration with Global Business Process team representing AFMEI region on global projects.
  • Develop, design and implement changes required to portals ( CX – Marketplace ) in coordination with Sales, Marketing , and SC along with global business process.
  • Develop , maintain and update required interval reports relative to business process
  • In charge of overseeing SAP security jobs for the region's supply chain and commercial team, ensuring correct responsibility segregation.
  • Follow the company different policies relatives to area of responsibilities.
  • Manage any SAP update rollout across AfMEI to ensure the achievement of the targeted business outcome, on-time and on-budget with effective change management.
Min. Qualifications

Education:

  • University degree in logistics, business or technical area.
  • IT capabilities ( SAP, BW, Excel, Word, Powerpoint, E-mail).

Work Experience:

  • Minimum 10 years of experience in different areas of Supply Chain & order to cash activities .
  • Managerial / Supervisor experience with ability to lead team and develop a professional workforce.
Preferred Qualifications
Competencies
CollaboratesCultivates innovationCustomer focusDemonstrates courageDrives resultsEnsures accountabilityInstills trust and exemplifies integrity

We are LyondellBasell – a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments, we are enabling a circular and low carbon economy. Across all we do, we aim to champion our employees, and unlock value for customers, investors and society. LyondellBasell places high priority on diversity, equity and inclusion and is strongly committed to our planet, the communities where we operate and our future workforce. As one of the world's largest producers of polymers and a leader in polyolefin technologies, we develop, manufacture and market high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information, please visit or follow @LyondellBasell on LinkedIn.



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