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Training Supervisor

3 months ago

Dubai, Dubai, United Arab Emirates Miniso Full time
1.Adapt and lead Babycare training programs across the UAE, positioning yourself as a business partner for the retail and operation teams

  • Participate in the design and ensure the follow-up of training and coaching programs (customer experience, sales techniques, product training & Operation standard, Baby care culture)
In collaboration with the headquarter training Director and the training manager in UAE, build a UAE Retail training course, in order to support the challenges of the area, support new arrivals, open new points of sale and develop our talents.

Support managers and the Retail Department in identifying training needs, in line with the business priorities of the area and the challenges of the stores

Ensure strong presence in the points of sales; develop and deploy content related to the business issues of the region

Develop and manage the community of In-Store Trainers in the region

Build with the sales team an adapted training strategy in the area in order to support business issues and develop sell-out

Mystery Shopping:
analyze and build action plans with the store managers, monitor the action plans and their results

Monitoring and reporting of the Training activity in the region

Graduate/master and willing to travel to different Emirates.

Excellent on Arabic and English speaking and writing. Russian would be a plus.

Excel, MS office etc

Excellent communication skills and interpersonal skills

Capacity of organizing and conducting training

Salary:
AED5, AED6,500.00 per month

Experience:

  • Retail: 2 years (required)

Language:

  • Arabic? (required)

Willingness to travel:

  • 75% (required)