Program Manager Customer Call and Service Center Design andImplementation

Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments.Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams and stakeholders.Solid understanding of call center technologies, customer service...

Our company is looking for a Call Center Customer Service Representative to join our team.Responsibilities: Effectively manage multiple projects and assignments through completion; Act as a customer liaison by providing exceptional professional level customer service; Manage the integrity and accuracy of the database; Answer incoming customer and sales...

An innovative aesthetic clinic located in Dubai, specializing in providing personalized aesthetic solutions that enhance and rejuvenate natural beauty. Our expert team of professionals utilizes the latest technology and techniques to deliver exceptional results across a comprehensive range of aesthetic services. At Be You, we empower individuals to embrace...

Job descriptionWe are looking for a motivated and results-driven Sales / Call Center executives to join our vibrant team to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and in person and also maintaining good customer relationships."An effective sales representative must be an excellent...

Responsibilities: Oversee the daytoday operations of our call center, ensuring smooth and efficient processes. Manage and lead a team of call center agents, providing guidance, training, and support as needed. Develop and implement strategies to optimize call center performance and enhance customer satisfaction. Monitor call center metrics and KPIs, making...

Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...

_"Whatever story you choose, you are the star"_For Excellence We StriveFrom our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value.At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients and assets, from...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics.Marketing Specialist responsibilities include:Conducting market research to find answers about consumer requirements, habits, and...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics.Marketing Specialist responsibilities include: Conducting market research to find answers about consumer requirements, habits, and trends...

We are looking for Call center agent ( Malayalam female Required) should have own visa.Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build...

Hiring Call Center ExecutiveResponsibilities: Answering inbound calls and making outbound calls to assist customers. Providing information about products, services, and promotions to customers. Handling customer inquiries, complaints, and escalations with professionalism and empathy. Resolving customer issues in a timely and effective manner. Following call...

Business Goal:Meeting customer service targetsIncreasing efficiency and productivityReducing costsImproving employee morale and retentionEnhancing quality assuranceManaging risks and complianceKPI:Average Call/lead Handling TimeFirst Call/lead Resolution (FCR) RateAbandoned Call/lead RateService LevelCustomer Satisfaction (CSAT) ScoreAgent Occupancy...

Program Manager | Program Manager DubaiAmazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing...

Introduction:We are a leading company in the beauty and aesthetics industry, dedicated to enhancing the natural beauty and confidence of our clients through innovative services and exceptional customer service. We are currently seeking a seasoned Call Center Manager to lead our Customer Engagement Team and ensure the highest level of customer experience...

We are currently seeking a dedicated and customer-focused individual to join our team as a Service Center Call Coordinator (Fluent English Communication Required). In this role, you will be responsible for coordinating and managing incoming customer calls, ensuring a seamless and efficient service experience. If you have excellent communication skills,...

_"Whatever story you choose, you are the star"_For Excellence We StriveFrom our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value.At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients and assets, from...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...

Should have a strong communication skills Answering calls from customers professionally and responding to customer inquiries and complaints. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Handling and resolving customer complaints on offered services. Adhering to all company policies and...