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Sales / Call Center Executive

3 months ago

Dubai, Dubai, United Arab Emirates Emirates First Business Service Full time

Job description


We are looking for a motivated and results-driven
Sales / Call Center executives to join our vibrant team to contribute in generating sales for our company.

You will be responsible for closing sales deals over the phone and in person and also maintaining good customer relationships.

"An effective sales representative must be an excellent communicator and have superior people skills."

You must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

  • Conduct outbound calls to potential or existing customers and introduce them to out products or services
  • Listen to customer requirements and present appropriately to make a sale
  • Answer questions about products or the company
  • Act as a contact between the company and its existing and potential markets
  • Contact leads from campaigns and schedule appointments in person
  • Keep accurate records of calls and sales activity in the CRM system
  • Identify customer needs and recommend suitable products or services
  • Take and process orders in an accurate manner
  • Collaborate with other team members to achieve team goals and objectives
  • Handle grievances to preserve the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Make accurate, rapid cost calculations and providing customers with quotations.
  • Participate in regular training and development programs to enhance your skills and knowledge

Requirements and skills

  • 2 years experience as sales/call center executive or other sales/customer service role
  • Resultsdriven with a track record of achieving sales targets
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about new products and services and describe/explain them to prospects
  • Excellent knowledge of English & Hindi
  • Excellent communication and interpersonal skills
  • Cooltempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Ability to work well in a team environment

Salary:
AED3, AED4,000.00 per month

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Sale executive (required)
  • Call center executive (required)
  • Telesales (required)
  • 2 years (required)
Application Deadline: 21/01/2024

Job Types:
Full-time, Permanent

Salary:
AED3, AED4,000.00 per month

Experience:

- sales/call center: 2 years (required)

Language:

  • English and Hindi (required)
  • English fluently (required)
  • Hindi fluently (required)
Application Deadline: 10/03/2024