Call Center Agent

1 week ago


Dubai, Dubai, United Arab Emirates Damas Medical Center Full time
Arabic Speaker Call Center Agent- FEMALES ONLYWe are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah

JOB SUMMARY:

To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and scheduling of the patient to their desired doctors.

the call center employee has to be well versed with medical information and must have the ability to convey the information in a clear manner.


DUTIES AND RESPONSIBILITIES:


Record the call details in the system along with summary of queryEnsures patients details are updated in the relevant databasesAnswering or making calls to patients to learn about and address their needs, complaints, or other issues with products or services.

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that patients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry patients, as needed.
Building lasting relationships with patients and other call center team members based on trust and reliability.
Maintain the high standard of telephone etiquette when answering calls.
Making sales or recommendations for products or services that may better suit client needs.
Adhering to all company policies and procedures.
RequirementsProficiency with computers, especially with CRM software, and strong typing skills.
Excellent interpersonal and communication skills.
Good command of written and spoken English language.
Must have health care or selling experience.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision-making skills.

Experience:
Medical call center: 2 years (Required)

Language:
Arabic (Native) English ( Excellent command of oral and written English )
#J-18808-Ljbffr
  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates DermaMax Medical Center Full time

    We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone.SKILLS & QUALIFICATIONS Strong command of the Arabic & English language Preferred 2+ years of work experience as a call center Agent. Capable of working under stress...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Ejadah Asset Management Full time

    Urgent requirement for call center agent.Call center agent- English & Hindi speaker.speaking call center agents with a minimum of 2 to 3 years of experience in a call center.Experienced in handling Call center digital platforms.Should have proficiency in written English and Hindi, communication skills, and customer service.Computer know-how, Social media...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Atlas Marketing Full time

    Exciting Opportunity: Join Our Team as a Call Center AgentAre you a motivated and customer-oriented professional looking for a dynamic career in the fast-paced world of call center operations? Look no further We're thrilled to announce immediate openings for Call Center Agents.Position: Call Center AgentLocation: Al Barsha, DubaiEmployment Type: Full-Time &...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates City Field Marketing Management Full time

    We are urgently looking for experienced Call Centre Agent - TELESALES to join our energized and goal-driven team.As a call center agent, requirements are as follows:2 years' experience working as an inbound/outbound Call Centre Agent Attending calls using the dialer for Automation and using scripts to generate warm leads for Sales Team Experience with client...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Ejadah Asset Management Group Full time

    Urgent requirement for Call Center agent position. Must have - 5 years of relevant experience in UAE.Location: Dubai, UAESalary: AED4, AED5,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)Experience:Call Center Agent: 3 years (required)

  • Call Center Agents

    7 days ago


    Dubai, Dubai, United Arab Emirates Aesthetic Clinic Dubai UAE Full time

    We are looking for Call Center Agents to join our Aesthetic Clinic:Must be Arabic.With experience as a Call Center Agent but freshers are welcome to apply.Priorities will be given to those with own visa (sponsor/student/family)Maximum salary for the position is 3,000 AEDSalary: AED2, AED3,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Group of Cosmetology and Dental Clinics Full time

    We are hiring Call center agent for our Aesthetic team*Qualification : Bachelor's in any field Salary AED Experience : 12 year experinece as a call center agent*Freshers can also apply*Must be Arabic*Must have student visa/ own visaJob Types: Full-time, PermanentApplication Question(s): Do you have Own visa/Student visa?

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Urbi Full time

    We are Urbi and we create a ready-to-use digital platform with geospatial data, map visualisation and analysis tools, transport routing, and geo-coding algorithms. Urbi platform can be customized for any business needs, cloud-native or on-premise usage.We have a big international team which innovates, creates, and brings niche products to solve any business...

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates EVS Full time

    Join EVS UAE, a prominent name in the automotive industry, committed to providing unparalleled customer service experiences in Dubai.Position Overview:We're seeking motivated individuals to join our EVS Automotive Call Center team in Dubai. As a Call Center Agent, you'll be instrumental in delivering exceptional service to our valued...


  • Dubai, Dubai, United Arab Emirates GSM Medical Center LLC Full time

    Position: Outbound Call Center AgentCompany: GSM Medical CenterResponsibilities: Maintain a positive and professional attitude while interacting with clients. Achieve and exceed set targets and goals.Salary: AED 3000 plus incentivesLocation: Dubai, Al Rigga Algerian Mall, Office 435Salary: AED3,000.00 per monthAbility to commute/relocate: Dubai: Reliably...

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates BIN SHABIB GROUP Full time

    **Job description**Call center Agent **FEMALE**- Immediately joiner only- Hindi Speaking is must

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Al Zahra Hospital Full time

    The job of Call Center employee is to receive and answer calls from patients requiring medical services or clarification regarding a medical entity, this includes appointments and scheduling of the patient to their desired doctors. Hospital Call Center can be of two types – inbound (Received calls) and outbound (make calls). In either case the call center...


  • Dubai, Dubai, United Arab Emirates Dynamic logics management consultancy Full time

    We are looking for Call Center Agent for a Medical Center, located in Business Bay, Dubai He should have at least 2 years of experience as a Call Center agent Should have experience in Medical Field Should be immediate joinerTiming: 9 hours per dayOff: 1 DayJob Types: Full-time, PermanentPay: AED5, AED6,000.00 per monthApplication Question(s):- how many...

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates FAST FIXER BUILDING MAINTENANCE LLC Full time

    Call Center Agent Job Responsibilities and Duties:Answer incoming calls Management and resolve customer complaints Sell products and place customer orders in the POS system Identify and escalate issues to supervisors Provide product and service information to customers Document all call information according to standard operating procedures Follow up...

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates Jumbo Manpower Services Full time

    Hiring Call Centre Agent - Ukrainian NationalityJob Location - DubaiLooking at least 6months of experience in Call center /Admin/customer service.Salary: AED8, AED8,500.00 per monthLanguage:- ukrainian (required)

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Katrina Sweet Confectionary LLC Full time

    We are looking for a Call Center Agent to help and manage the call center and activities. You will be required to oversee the happenings of the call center and ensure it is functioning at its best capacity to help our customers. You will also be required to assess performance and give feedback to better the service provided. Your contribution will impact our...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Al Nexzit Consults Full time

    **As a Call Center Agent, you will play a crucial role in delivering exceptional customer service through effective communication and problem-solvingYour responsibilities will include: Provide excellent customer support via inbound and outbound calls. Address customer inquiries, resolve issues, and ensure customer satisfaction. Retrieve and provide accurate...

  • Call Center Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates CGD Full time

    A leading health care in UAE is currently in need of Call Center Agent (with Telesales Experience)3-5 years experience in the same field, call center or health care industry preferably in UAE.Liaison between our company and its current and potential clients. He/ She will be responsible for closing sales deals over the phone and maintaining good client...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates Star Services LLC Full time

    We are looking for a Call Center Agent (Banking Sector) as per the below details:Handle inbound and outbound customer calls, providing excellent service and resolving inquiries or issues in a timely manner. Assist customers with accountrelated transactions, such as deposits, withdrawals, and transfers. Provide accurate information about the bank's products...

  • Call Center Agent

    7 days ago


    Dubai, Dubai, United Arab Emirates All Auto Parts Full time

    Hiring for call center agents with minimum 1 year experienceShould have good command in English speakingSalary + IncentivesTransportation will be discussed while interviewFree visa providedJob location DubaiSalary: AED2, AED5,000.00 per month