Call Center Team Leader

Job descriptionFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our...

Job descriptionJob briefWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and...

We are looking for an Arabic Speaker , Call Center Manager who can join immediately to join our team work in a Medical Centre in Sharjah. to supervise daily operations and personnel aiming for maximum efficiency , the call center manager must be an organized, reliable and results-driven professional . As a call center manager, you must also have excellent...

Job briefResponsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and...

Arabic Speaker Call Center AgentWe are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in SharjahJOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and scheduling...

We are an Accounts and Internal Auditing Services Company based in Sharjah ,searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.Call Center Representative...

Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call center "scripts" when handling different topics Identifying customers' needs, clarifying information, researching every issue, and providing solutionsRequirements and skills Previous experience in a customer support role...

To support the Contact Center section across the entirenetwork by handling customers inbound calls and providing informationon the various products and services; processing flight and holidaysreservations, modifications and cancellations; promoting otherancillaries and services to maximize sales and enhance customers'experience ensuring productivity is in...

*Call center job available - Buhairah - Sharjah* bilingual (Arabic English) or only English fluent English.Time : 10 am to 7 pm - 30 mins breakDays:Monday to Saturday - Sunday is offSalary : 2500 AED, target based, per day targets on call have to be achieved to get full salary.Contact : Muna : Salary: AED2,500.00 per month

To support the Contact Center section across the entirenetwork by handling customers inbound calls and providing informationon the various products and services; processing flight and holidaysreservations, modifications and cancellations; promoting otherancillaries and services to maximize sales and enhance customers'experience ensuring productivity is in...

Date:09-Mar-2023Company:Air Arabia PJSC (G9)Location:Sharjah, AECountry:AEJob PurposeTo support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and...

Affiliate company is urgently hiring a telesales cum call center agent.From 10-8pm, Mon-Sat.Requirements:to live in Dubai/Sharjah you'll need to answer calls, experience in working in telesales/call center. Friendliness, responsibility, good EnglishNeed to process inquiries from whatsapp, instagram. Consult on services, promotions, special offers - training...

Handles customers'enquiries, requests and complaints in a positive effective mannerwhilst ensuring company's branding and corporate imageare reflected in a positive manner and as per approved qualitystandards.Responds to customers'incoming calls pertaining to all kinds of enquiries, requests, andcomplaints timely and accurately to reflect a positive image of...

Job Summary:We are looking for a detail-oriented and analytical individual to join our team as a Call Center Quality Analyst. The primary responsibility of this role is to evaluate and monitor customer interactions, ensuring that our customer service representatives adhere to quality standards and provide an exceptional customer experience. The Quality...

The Team Leader will be responsible to manage & guide the team to achieve the targeted revenues & collections on a monthly, quarterly & annual basis, with the following areas of focus. Lead & Call Management Customer Relationship Management Performance Targets Team Management & Internal Coordination Reports & Database ManagementLooking for young, dynamic,...

Job Responsibilities:Lead a dynamic team in a children's recreational center, overseeing daily operations and ensuring exceptional guest experiences.Manage staff schedules, delegate tasks, and maintain a safe and engaging environment for children and families.Uphold high standards of customer service, handle inquiries, and resolve issues promptly to foster a...

Call Center Agent (Must have valid UAE Driving License) - Sharjah Must be available to join immediately Must have good communication in English and Arabic Must have minimum 23 years of call center experience Must have valid UAE Driving license Must be available to start immediately Must be available to work in SharjahJob Types: Full-time, PermanentSalary: Up...

· Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates.· The QA will monitor inbound and outbound calls, chat and email responses.· Track customer service and conformity as per company policies and procedures· The individual will assist in developing, creating, and implementing call...

Job Purpose:The Design Team Leader is responsible for the following the process of the design/engineering and pattern shop team. Such as processes of new product developments, technical inputs to design and engineering team, validation of designs with proper analysis tools, planning and executing the required tooling, ensure standards and quality of...

Job Purpose:The Sales Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. Working with customers, suppliers and members, evaluate budgets, P&L and determine ways to simplify and improve the sales process.The role...